I love American Express. When my girlfriend ran over my iPod Nano (ok, I dropped it on the ground behind her tire and didn’t know it, my bad) their Purchase Protection Plan covered it. When my money was running a little short during the holidays, I won a 25% off Amazon.com coupon through their MyWishlist Promotion. It made buying gifts a lot easier. When my Mother and Grandmother went to visit my Aunt, AMEX provided a free companion ticket. It was 2 for the price of 1. There’s no credit / charge card company that treats its customers as well as American Express does.
They also treat their employees (and hopefully their interns) well. They’ve won more top employer awards than we care to list. Their products and services are unparalleled, they’re passionate about their business, and they always seem to put customers first. They have an amazing brand, which is the 15th most valuable in the world. Yes, their brand alone is worth more than $20 billion. This all translates into an extremely strong employment brand and a company that any college student would be luck to intern for.
Over on One Day, One Job, we took American Express to task for having a Careers site that is “cluttered, inconsistent, and difficult to navigate.” We’re not going to rehash that, because finding internships at AMEX is easier than finding entry-level jobs. You can find all the information that you need to know about internships at American Express on the Campus Recruiting Process page. All the internship related information is in a light blue box, and it has a horrible navigation scheme with “Continue” links that fill the box with new text. It’s really hard to follow, but the information is there. Don’t bother trying to Google for more information, since the first result for a search of “American Express Internships” is their Campus Recruitment page from 1999.
Although American Express doesn’t have an Internships page (or they do, but they don’t identify it as such), it’s actually really easy to search for internships on their site. You just go to their job search function and select “Campus Intern” as the Classification. There are currently 6 openings listed for undergraduates (and 2 for MBAs). 3 of the internships are in Technology, 2 are in Marketing, and 1 is in Finance. Locations include New York, NY; Phoenix, AZ; and Weston, FL. The descriptions are quite in-depth so give them a look.
Like I said in the first paragraph, I love American Express. I also hate sounding like a complainer, but it’s unacceptable for a company of American Express’ stature to completely ignore usability on their careers site. Just because the strength of their brand brings them more applicants than they’ll ever need doesn’t mean that they should overlook the opportunity to use the power of the Internet as a recruiting tool. One Day, One Internship is about helping you find a great internship experience, but it’s also about improving the way companies present their employment opportunities online. We know that prospective interns are usually unfamiliar with the job search process and probably need a little hand holding at first. A Careers Site like American Express’ will likely frustrate these students to the point that they give up on the company and go look somewhere else. If great companies like American Express can’t get it right, then who can?
Links to Help You Begin Your Research
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