Zendesk

by on October 3, 2013

Check out the latest internship postings from Zendesk.

Zendesk Logo

A couple months ago I was raving to you about our web host WP Engine. While I’m still generally happy with them, they had a pretty big screw up a couple weeks ago. I worked with their support team, and we were able to find a resolution (though it took much longer than I would have hoped). All of the communications ran through Zendesk, which is “beautifully simple customer service software.” It’s basically a platform for managing all of the back and forth that is typically a part of delivering good customer service. Zendesk is based in San Francisco, CA, though they were originally founded in Copenhagen, Denmark in 2007 (they made the move in 2009).

Practice Zen

There’s a good chance that you’ve used Zendesk at some point. They currently work with more than 30,000 companies including Disney, Groupon, Roku, the Denver Broncos, Gawker Media, and Xerox. While those companies probably all have very different needs when it comes to customer service software, Zendesk is able to satisfy them all. You can learn more about how they do this by taking a Product Tour (you can see the experience from the perspective of the customer, the agent, and the manager). You might also want to read up on how some of Zendesk’s customers are benefitting from the software. If you think that this world needs even better customer service, take a look at Zendesk’s Careers page. Right now they have a few internships posted including International Marketing Intern positions for the Japanese and Brazilian markets. These positions are in the San Fran office, and they don’t say whether they’re paid or not.

Links to Help You Begin Your Research

Have you ever used Zendesk

Do I Know Anyone at Zendesk? - Check LinkedIn | Check Facebook

See our post on jobs at Zendesk on One Day, One Job.

The Most Recent Internships from Zendesk

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Want to try more searches? Check out our internship search engine.

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