Internships in Customer Service

Looking for more internships in Customer Service? Check out the most recent internship postings in Customer Service.

Below you'll find all of the companies that we've covered that may offer internships in Customer Service. You can also look at entry level jobs in Customer Service.

Blue Nile

by on December 16, 2011

Blue Nile Logo

If you’ve been reading for very long, you’ve probably seen me mention my girlfriend Amy. She’s awesome. She was the setter on Cornell’s volleyball team, she spent nearly 3 years as a consultant at McKinsey, and now she runs Competitive Intelligence at Groupon. I’m constantly impressed by her, and I’m extremely thankful for how supportive she has been as I’ve gone through a lot of ups and downs to build this business. Considering that she’s stuck with me long enough to see One Day One Job achieve meaningful profitability, I figured it was time to put some of those profits towards a ring. I was referred to an amazing custom jeweler who walked me through the entire process and helped me design something that she’d be happy wearing forever. On Wednesday afternoon I got the ring, and on Wednesday night I popped the question. Thankfully, she said yes! While I didn’t use Blue Nile for the ring, I thought it was a fitting company to take a look at today because I was constantly on their site doing research during the process. They’re based in Seattle, WA, and they’ve become “the largest online retailer of certified diamonds and fine jewelry.”

I Didn’t Go to Jared

Buying a ring has to be one of the most intimidating processes that a young guy can go through. It’s really tempting to do the whole thing online, and Blue Nile’s focus on customer service makes that a reasonable choice (though I’m glad I didn’t do it online). I think the best thing that they offer is a 30-day guaranteed return period, but it’s in tight competition with their user interface. It’s ridiculously easy to find what you’re looking for–and if you don’t know what you’re looking for, it’s ridiculously easy to educate yourself using Blue Nile’s resources. Even though I didn’t buy from them, I’m still a huge fan, which is why I think that you should take a look at Blue Nile’s Careers page. While they don’t have any internships posted right now (it’s the time of the year), they’ve had past interns in Marketing, International, Graphic Design, Software Development, PR and more. There are old postings scattered across the Internet, so you should be able to find some leads if you do a little digging.

Links to Help You Begin Your Research

Two engagement tips:

1. Use browser privacy when you’re looking for jewelry online. If you don’t, you will get bombarded by ads.

2. Don’t change your relationship status on Facebook until your fiancée has told everyone she needs to tell. Even though it says that it will wait for her confirmation, it will still tell everyone that you’re engaged (but not whom you’re engaged to until you’ve confirmed). I learned this one the hard way.


by on December 8, 2011

Songtrust Logo

We’re almost back to where we were ten years ago in terms of being able to listen to music online. There are finally services that will let you listen to whatever you want whenever you want, and many of them are free (with ads). The big change (beyond the move to streaming instead of downloads) is that most of this listening is actually legally sanctioned. This is good new for artists and songwriters, but it also creates a lot of new headaches. Managing your music’s rights and collecting the royalties that you’re owed is extremely time consuming if you can’t pay a professional to do it for you. Songtrust replaces the need for that professional with a simple software solution. The company is based in New York, NY, and their product ensures that their “writer members keep 100% of their rights, get paid 100% of their royalties and can opt out at anytime.”

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MakerBot Industries

by on December 2, 2011

MakerBot Industries Logo

In case you didn’t get the drift from out post on Best Made Company, artisan craftsmanship is in and mass manufacturing is out (unless it’s done by Apple). But what if you could combine the two? You’d have the technology of mass manufacturing, but the closeness to the process of something that is handmade. That’s what MakerBot Industries is making possible. They’re a New York, NY (Brooklyn) based company that has been “producing an open source 3D printer to democratize manufacturing.” All you need is a CAD drawing and one of their Thing-O-Matic 3D printers, and you can print pretty much whatever object you want in plastic. I think they might have finally figured out Santa’s trick.

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Proper Cloth

by on November 22, 2011

Want to try Proper Cloth? Use this link to get $25 off your first shirt. It’d probably help to have a shirt that fits when you’re interviewing.

Proper Cloth Logo

I’m a big guy at 6’3. I typically enjoy the benefits of being tall, but there are disadvantages like having to knee myself in the face on airplanes and not being able to hear a single word that anyone under 5’8 says in a loud room. I’m not so tall that I need to shop at specialty stores for clothes, but I’m just at the point where clothes off the rack don’t fit all that well. I fixed my pants problem with Bonobos, but I have a ton of shirts (button downs, t-shirts, sweaters, and more) that fit beautifully until I start actually moving around–then they somehow bare my midriff like I’m a teenage girl. Nobody needs to see that, which is why I should probably start buying custom shirts from a place like Proper Cloth. They’re a New York, NY based company that makes it “super easy to buy stylish, quality dress shirts that fit.” I haven’t tried them yet, but it’s probably about time that I go custom.

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by on November 21, 2011

We’ll be wrapping up our survey soon, so speak now and help shape the future of ODOI.

BookRenter Logo

I’m convinced that textbook publishers are just really expensive money launderers. You spend an outrageous amount of money on some book that you probably won’t even open, and at the end of the semester you sell it back for 15% of what you paid for it. Your money is clean and you’re slightly more educated, yet there’s this sinking feeling that you’ve been had. Academic publishers have built monopolies title by title, and they’ve reaped the rewards for decades. It’s finally coming to an end. There are now open-source publishers like Flat World Knowledge and textbook rental services like Chegg and that are digging into the publishers’ profits. Today we’re going to focus on San Mateo, CA based which was founded in 2006 “to make education more affordable for everyone.” From what I can tell, they were the first textbook rental service, and they’ve been growing big time since they launched.

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by on November 17, 2011

So far our survey says that you find the internship search frustrating. Tell us more so that we can help.

BeachMint Logo

Back in June we told you about Birchbox, a company that offers a subscription to customized beauty product samples for $10 a month. It’s an interesting model, and it seems to be working out extremely well for them. BeachMint is a “social commerce” startup with a similar subscription model, but a very different approach. They’re a Santa Monica, CA based company with four brands:,,, and I think you can guess what each offers a subscription to. When you sign up they give you a quiz to get a sense of what you like and what you don’t like, and then they start making new recommendations for you every month. It’s a little weird in that it’s structured like a subscription, but you don’t have to buy every month (but it sounds like it’s more of a monthly opt-out than opt-in). I kind of wish they stayed true to their name and would send me to a different beach every month.

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by on October 20, 2011

Crowdtap Logo

In the good old days companies would print a 1-800 number on their products soliciting “Questions, Comments, and Concerns.” My guess is that they got a lot of calls from 8-year-olds and 80-year-olds, and not many from people in between. This was ok for a long time, but brands are slowly coming around to the idea that interacting with their customers is probably a good thing. Social media platforms like Twitter and Facebook are helping, but most brands still use them to push information instead of engaging with consumers. Crowdtap is a New York, NY based company that has developed its own network that “allows marketers to easily collaborate with and mobilize their targeted brand crowd of influential consumers for real-time research, collaboration or powerful word-of-mouth marketing.”

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by on October 17, 2011

Want to check out and get daily design deals up to 70% off? Get your free invite here, and hurry. If you sign up before 11:45 AM EDT on 10/18/2011, you’ll get $10 in your account as soon as you sign up. Logo

If my parents had to pinpoint the time when they hated me the most, it was probably one of the times they took my sister and me furniture shopping. It was always an unmitigated disaster. When I’m in a furniture store, it’s like I’m wearing a Horcrux (Harry Potter reference for those who have no idea what I’m talking about) around my neck. My irritability and immaturity increase at an exponential rate over time. My girlfriend, having had heard the stories, came up with a smart solution when we were buying stuff for our new place. Instead of dragging me along from store to store, she did some pre-shopping and then only showed me the stuff she absolutely loved. It worked perfectly, as I was in and out of the stores before I even had the chance to start acting like a hungry, tired three-year old. Now we’ve come up with an even better solution–she just sends me links to It’s a New York, NY based site and company that offers “daily design for everyone.” They’re relatively new on the scene, but they’ve been getting a ton of positive attention by offering amazing deals of up to 70% on all kinds of cool stuff for your home.

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We’ve been having e-mail deliverability issues over the past couple of days. I’m working with our provider to figure out what’s going on. Hopefully this message will come through without a hitch and make this note irrelevant.

Lincoln Center for the Performing Arts Logo

Yesterday we looked at a non-profit that is devoted to a unique sector of performing arts. Today we’re going to look at one that is more traditional. Lincoln Center for the Performing Arts is based in New York, NY, and they’re the organization that runs “the world’s leading performing arts center.” Lincoln Center is located on 16.3 acres, and it has 11 resident organizations that use their space but are run independently. Lincoln Center for the Performing Arts “serves three primary roles: presenter of artistic programming, an international leader in arts and education and community relations, and manager of the Lincoln Center campus.” They seem to be doing a good job considering that Lincoln Center hosts more than 5 million visitors every year.

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by on October 11, 2011

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ZeroCater Logo

I’m terrible about eating lunch during the work day. It’s a hassle and a distraction. I wish delicious, healthy food would just appear in front of me (preferably for free, but I’d be willing to pay a reasonable price). That’s exactly what ZeroCater does, except they typically do it for companies bigger than a single person. They’ve already made a name for themselves by helping companies that don’t have the resources for a Google-like cafeteria feed their employees. ZeroCater is based in San Francisco, CA, and they’ve already started expanding into New York, NY (companies like Square, WePay, Tagged, and are already using ZeroCater). As they keep growing, they’ll just bring more and more food from awesome restaurants into the workplace without all the hassle.

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by on October 7, 2011 Logo

When you’re young your biggest responsibility is taking care of yourself. But eventually you get a dog, buy a house, have kids, and even have to start caring for your aging parents. As the responsibilities pile up, many people have to seek professional help to handle it all. I’m not talking about mental health professionals–I’m talking about babysitters, nannies, dog walkers, senior caregivers, and other people who can take on some of your daily responsibilities. is a Waltham, MA based company that makes “it easier for families to find reliable, trustworthy care for their loved ones.” does this by providing a closed community for matching up caregivers with people who are looking to hire them. By keeping the community closed, is able to ensure quality with features like background checks, reviews, and reference.

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by on October 3, 2011

Octopart Logo

Ever since I was a kid I’ve liked building stuff. That’s why there’s a part of me that wishes that I had majored in Engineering. I’m ok with building non-physical things like a community, a website, and a business, but I still have an urge to actually use my hands to make something. There are a lot of people with that same urge, and luckily many of them are actually building stuff in their jobs or on their own. Octopart is a New York, NY based company that helps these people find the parts that they need to build what they’re building. In other words, Octopart has developed “search technology to help engineers and scientists build the next generation of electronic devices.”

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by on September 27, 2011

When I came across and their awesome internship opportunities, I realized that their courses in things like Excel, Photoshop, Web Development and more could be a huge help to most college students. That’s why I signed up for their affiliate program to get you a 7-day free trial. Logo

The biggest mistake that job seekers make is that they focus too much on trying to land a job and too little on improving their skills. If all you do is apply to jobs every day for 6 months, there’s a good chance that you’ll end up still unemployed and you’ll be even less attractive to employers than when you started. I know it’s counterintuitive, but think about this while you’re still in college. If you work on your skills now (and that includes getting an internship), the job search is going to be a lot easier when you’re a Senior. One of the best ways to prepare for the job search is to take skill-specific courses. is a company that offers exactly that–“online software training videos that really work.” They’re based in Carpinteria, CA, and they’re yet an Inc. 500 company with 250% three-year growth to $49.9 million in annual revenue. And I’d bet that the amount that they’ve increased their users’ salaries is a lot bigger than that.

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Mango Languages

by on September 12, 2011

Mango Languages Logo

I’ve come to accept that I’ll probably never learn a foreign language (maybe I’ll try a new computer programming language one day). I think my crazy high school French teacher ruined me, but I must admit that technology is making the idea of learning another language more and more attractive. The problem with most language learning software is that it can be really expensive? Mango Languages is a Farmington Hills, MI based company that has solved this problem for a lot of consumers. They provide online language learning services mostly to libraries, schools, government agencies, and corporations. That means that they get the guys with deep pockets to foot the bill for the people who are actually learning the new languages. It’s a smart approach that works considering that Mango Languages made the Inc. 5000 with 629% three-year revenue growth to $3.8 million in revenue.

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by on September 8, 2011

Curse Logo

A lot of people think of gamers as anti-social, but that’s pretty far from the truth. Some of the most vibrant online communities are focused on video games. The great thing about these communities is that they’re much easier to monetize than other communities since gamers are a great group to advertise to. Curse is one of these communities. They’re a company based on San Francisco, CA and Huntsville, AL that “offers editorial features, video, databases, wikis, forums, add-ons, and a desktop applications that helps gamers find and install gaming plug-ins.” They’re yet another Inc. 5000 company, and they’ve seen 839% three-year growth to $5.4 million in revenue. Guess they’ve figured out how to monetize their 14 million monthly unique visitors across the 31 video game related websites that they own.

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by on September 1, 2011

SurveyGizmo Logo

It’s been a while since I did a survey of One Day, One Job readers. There’s really no excuse for that considering how useful survey data can be and how easy it is to run a survey online. (So watch out for a survey sometime in the next month or two.) When I see online surveys, they’re usually run on SurveyMonkey or Google Docs, but I’ve also seen a few surveys driven by SurveyGizmo. They’re based in Boulder, CO, and they offer “a web-based software company giving researchers, and small and enterprise companies powerful tools to create online surveys, questionnaires and forms – allowing capture and analysis of virtually any type of data essential for business.” It’s working for them. SurveyGizmo came in at #144 on the Inc. 5000 with 1,940% three-year growth to $3.3 million in revenue.

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by on August 30, 2011

Petplan Logo

You can get insurance for just about anything. In the past we’ve featured companies that insure vocal chords, good (or bad) weather, and cars, but that’s just the tip of the iceberg (the Titanic owners should have bought insurance for that one). Petplan is a Philadelphia, PA based company that offers pet insurance to cover unexpected veterinary care. Considering that animals are getting more and more advanced medical care, the costs of owning a pet are going up. Petplan offers pet owners protection from the double whammy of a sick pet and a big bill. Yet another Inc. 500 company, Petplan has seen 2,207% three-year growth to $18.7 million in revenue.

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by on August 22, 2011

Lulu Logo

I realize that a lot of you are looking for something specific. You’re want a certain type of internship at a certain type of company in a certain type of industry in a certain geographic location. I know that on most days the company that I write about won’t check all of your boxes. Instead of closing out the e-mail when you see something that doesn’t fit your criteria, use our daily write ups as a jumping off point–something to get you thinking in new directions in your internship search. For instance, last week I wrote about Author Solutions. In doing research on them, I came across a few of their competitors. One that stood out was Lulu (not to be confused with lululemon). They’re a Raleigh, NC based company that has built an open publishing platform “that empowers more creators to sell more content to more readers more profitably than ever before.” It’s different from AuthorHouse in that Lulu doesn’t charge any upfront fees–they only get a cut when you make sales.

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Author Solutions

by on August 17, 2011

Author Solutions Logo

It amazes me how many people dream of writing a book. I never had that dream, yet when a publisher came to me and pitched a book idea on career development, I jumped at the opportunity. I had no idea how hard it would be, and I ended up backing out because it was sucking up time that I should have been spending on my business. Most people aren’t anywhere near as lucky as I was. Getting a publisher to work with you on a first project is nearly impossible–though I watched a good friend of mine totally hack the process and get a deal for his book. Luckily, you don’t need a book deal to publish a book these days. If you’re willing to take all of the risk, self-publishing can be a great alternative. Author Solutions is the parent to a number of companies that serve this market. They’re located in Bloomington, IN, and they own both the largest and second-largets print on demand companies in the U.S.

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charity: water

by on August 13, 2011

charity: water Logo

For me water is all about recreation. It’s a place to fish, swim, kayak, and hopefully one day learn how to surf. That’s not to say that I don’t enjoy drinking water–I’ve had servers at restaurant tell me that I drink more water than any other customer they’ve served–but it’s mostly an afterthought. Unfortunately, for nearly a billion people across the globe water is neither fun nor an afterthought. “Unsafe water and lack of basic sanitation kill more people every year than all forms of violence, including war.” charity: water is a non-profit organization that is “bringing clean and safe drinking water to people in developing nations.” They’re based in New York, NY, but they’re doing work all over the world. One of the most interesting things about charity: water is that they’re able to put 100% of the public donations that they receive towards clean water projects. This is possible because a small group of private donors has committed to covering the organization’s operating expenses.

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by on August 3, 2011


I’ve never liked ordering food over the phone (maybe that’s what growing up as a fat kid does to you). When I discovered that you could order food online, I was pretty psyched (even though I was no longer a fat kid). I even remember my first online food order–it was during my Freshman year at Cornell and launched on our campus by offering a $10 credit for your first order. It still seems that most online ordering goes through third-party sites like GrubHub. However a company called ONOSYS is trying to change that. They’re based in Cleveland, OH, and they provide software platforms for restaurants to offer their own online ordering, mobile ordering, transaction-based marketing, and management services. This allows restaurants to own their relationships with customers instead of having to go through a third-party every time they receive an order.

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by on July 28, 2011

Zoosk Logo

Though I’ve never had the opportunity to try an online dating site, I do have some interest in the industry. First, I think that online dating and online job search have a lot in common. Second, a lot of online marketing innovation comes out of the online dating industry. Third, I have a good friend who has a side project in the online dating space, and I enjoy learning from him and helping him build the business. I guess that’s why I’d heard of Zoosk before. Or maybe it’s those commercials with a bunch of really good-looking people huddled around a computer having fun on a dating site. Either way, I didn’t really bother to take a closer look at San Francisco, CA based Zoosk until I got an e-mail from a reader who recently landed a job there. Now I realize that Zoosk has kind of come out of nowhere to be a massive force in online dating. They have millions of users (they’re apparently bigger than and a revenue run rate that was pushing towards $100 million annually back in February.

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by on July 26, 2011

FeeFighters Logo

I had a great time at TechWeek yesterday. I saw some friends, met some people I’ve been meaning to meet, heard some interesting speakers (and one terrible one who is a “career expert”), and took a look at a lot of new companies. One company that has grown a ton since I saw them at last year’s event (and got a lot of love at this year’s event) is FeeFighters. They’re a Chicago, IL based business that offers “a comparison shopping website for credit card processing.” You probably don’t realize it, but credit card processing is expensive. That’s why some businesses offer discounts if you pay in cash. Fees vary pretty widely, but they can often be as much as 3% of the purchase price. That can be especially troublesome in a low-margin, high-volume business.

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by on July 18, 2011

MailChimp Logo

A few weeks ago in my post on SailThru, I urged you to consider e-mail marketing as a career option. It’s a field that provides an immense amount of value to businesses, yet it gets far too little attention–especially from college students and grads. One of the keys to doing well with e-mail marketing is finding great tools to use. I use Aweber to deliver our daily e-mails, but I’m constantly tempted to switch over to MailChimp. They’re an Atlanta, GA company that is growing at an insane rate. They offer a platform for e-mail marketing that just keeps on getting better for a user base that is climbing towards 1 million. MailChimp’s attention to design and detail has made them a standout in a space that is getting more and more crowded. Every day I seem to notice that another e-mail newsletter that I’m subscribed to has moved over to MailChimp.

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by on July 13, 2011

Redbox Logo

There aren’t many companies that have as many loyal fans as Netflix. I swear that everybody loves them. At least they did until yesterday when Netflix announced a change to their plans. They touted it as a good thing with their “lowest prices ever for unlimited DVDs,” but it really was a price increase for streaming subscribers. I guess yesterday was a good day for Redbox, which is based in Oakbrook Terrace, IL (with a major presence in Bellevue, WA). They operate more than 27,000 DVD and Blu-ray rental kiosks, or redboxes. Believe it or not, rentals aren’t dead, and Redbox has found a sweetspot between Blockbuster and Netflix. There’s definitely something I miss about the old school video rental shops–especially the pre-Blockbuster independent ones. But it’s mind blowing that Redbox is able to fit an entire video rental store in 12 square feet.

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