Internships in Customer Service

Looking for more internships in Customer Service? Check out the most recent internship postings in Customer Service.

Below you'll find all of the companies that we've covered that may offer internships in Customer Service. You can also look at entry level jobs in Customer Service.

ZOZI

by on April 22, 2013

ZOZI Logo

I’m always looking for an adventure… as long as it includes fly fishing. Having a hobby that takes me to all kinds of interesting places is awesome, but I realize that many people get their excitement from trying something new. If that sounds like you, take a look at ZOZI. They’re based in San Francisco, CA, and they want “to make everyone’s passions accessible, and most importantly, help you discover new ones.” Whether you’re looking for a better way to spend a weekend without leaving town or you want to travel across the world to get an adrenaline rush, ZOZI offers a ton of options at amazing prices. And if that’s enough, they’ll also give you a deal on some of the gear that you might need for your experience.

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Trek

by on April 19, 2013

Trek Logo

My first bike was red and had a banana seat. My second bike was a black and grey Huffy that was far cooler in the eyes of a 7 year old boy. After that I won a green “mud slinger” in a raffle. It was even cooler, but it still wasn’t a real bike because it only had one speed. I got my first real bike in 5th grade. It was a green Trek Antelope 800 with 18 speeds. I loved it and rode it all the time for the first few years I owned it. I eventually stopped riding and haven’t owned a bike since, but I still have a strong positive association with Trek. The company is based in Waterloo, WI and has been pursuing a mission to “build the best bikes in the world” since they were founded in 1976.

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Zazzle

by on April 17, 2013

Zazzle Logo

When my wedding invitations went out, they didn’t have just regular stamps. We had special stamps made with our initials on them to give the envelopes a little extra flair. (Yes, I know it’s ridiculous.) You can get nearly anything customized these days, but postage is pretty surprising considering that the USPS is a federal agency. Whether you want your own version of postage, a t-shirt, a wall decal, or playing cards, you should consider Zazzle. They’re the company we used, and they’re a Redwood City, CA based company that allows you to “create amazing custom products with artwork you choose, and prices you’ll love.”

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MyWebGrocer

by on April 16, 2013

MyWebGrocer Logo

I used to be perfectly happy to shop at a regular grocery store–I even got annoyed by the fancier stores. As I’ve gotten more yuppified, that has completely changed (it’s actually because I’ve learned to cook). Now I go to Whole Foods for produce and local specialty stores for meat and fish, but most people still do all of their shopping at a single grocery store. These are the kinds of people that big brands want to reach with marketing messages. MyWebGrocer is a Winooski, VT based company that makes that happen. They provide “leading-edge eCommerce and eMarketing solutions to the grocery and consumer packaged goods industries” including solutions like “website design, specialty modules for websites, hosting, sophisticated email strategies and consulting services.”

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Fancy

by on April 15, 2013

Fancy Logo

The Internet is essentially endless in terms of opportunities to find cool and interesting stuff, yet I often find myself visiting the same sites repeatedly. There is no excuse to be bored when you’re surfing the web, but it happens to all of us. Discovery still isn’t easy as it should be, and that’s why “curation” has been a big buzzword in the startup world over the past few years. Fancy “is the place to discover, collect and buy from a crowd-curated catalog of amazing goods, wonderful places and great stores.” They’re based in New York, NY, and when you land on the home page you might think that they’re just a blog, but they’re actually a company with more than $40 million in venture capital funding.

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GameChanger Media

by on April 8, 2013

GameChanger Logo

When I played baseball in high school, my teammates and I all hated having to “keep the book.” Not only did it mean that you probably weren’t playing, but it also meant that you had to pay 100% attention while you were sitting on the bench. I have to think that keeping the book it a little more fun now that it’s done on tablets and smartphones. GameChanger Media is a New York, NY based company that is bringing high end scorekeeping and stat keeping technology to amateur sports. Not only do they make it ridiculously easy to record everything that happens in a game, but they also allow you to livestream those stats to any fan with an Internet connection (parents must love this!). When the action is over, GameChanger automatically tabulate and displays all kinds of important stats.

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Paperless Post

by on April 2, 2013

Paperless Post Logo

My wedding invitations were mailed yesterday. If I had my way, they would have been delivered digitally, but that’s a battle that I quickly lost. I guess most people like the fanciness of a paper invitation. We’ll never be able to recreate the experience of opening an envelope online, but we’re getting closer. Paperless Post is a company that is leading the charge. They’re based in New York, NY, and they’ve built a platform that “modernizes the tradition of correspondence and helps you create cards and invitations that reflect an individual aesthetic.” They realized that most online invitations chose convenience at the cost of design. Paperless Post wants to allow you to put as much thought and effort into your online invitation or card as my fiancée and her mom put into our wedding invitations (multiple hour long meetings–I wish I was kidding).

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Glossybox

by on March 26, 2013

Glossybox Logo

I first learned about the “subscription gift box” when I profiled Birchbox in mid-2011. Since then the subscription business model has gained a ton of momentum with companies like Beachmint and Quarterly offering different takes on a similar idea. Glossybox is pretty much the same take on the same idea. They’re a New York, NY based company that offers subscription boxes with “exclusive cosmetic samples and perfume samples from the best makeup brands online.” The company is a Rocket Internet venture, which means that the Samwers are behind it. They are brothers who have a reputation for cloning American startups and bringing them to International markets at an insane pace (just look at Rocket Internet’s portfolio companies to get an idea of the scale on which they operate). Glossybox has been around for just about 2 years, and they’ve already raised more than $70 million and shipped more than 2 million boxes.

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Rue La La

by on March 18, 2013

Rue La La Logo

I was way ahead on the flash sales and members only shopping thing. I did a writeup on Gilt Groupe almost five years ago just as the business model was catching on. While there isn’t nearly as much excitement about the space as there used to be, it’s still a great way to sell stuff (time constraints and sales both have amazing psychological effects on people). And that’s why I think it’s worth taking a look at Rue La La. They’re a Boston, MA and New York, NY based company that curates “Boutiques filled with the best of the best in women’s and men’s fashion, home, travel, kids, and more.” Each sale lasts 48 hours and is limited to members only (though becoming a member is about as easy as signing up).

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Demandware

by on March 12, 2013

Demandware Logo

This morning I was about to buy something but changed my mind because the checkout process was too annoying. While I probably shouldn’t be so lazy, that should never happen. E-commerce software is a solved problem. Why would a retailer invest in building their own proprietary site when they can license it from a provider like Demandware? They’re a Burlington, MA based company that offers an “enterprise-class cloud commerce platform” that powers “more than 150 retail brands across more than 575 sites around the globe.” If you regularly buy stuff online, you’ve almost certainly come into contact with Demandware’s platform. You probably had no idea, and that’s just how Demandware wants it.

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Wiley

by on March 11, 2013

Wiley Logo

Reading should be part of your career search, but it needs to be part of an active pursuit to learn new things and become more employable, not a passive way to make yourself think that you’re doing something productive. That’s not to say that everything you read should be a how-to guide, but you need to choose books, articles, and publications with a purpose. If you do that, you’ll probably run into a lot of stuff published by Wiley, a Hoboken, NJ based “global publishing company that specializes in academic publishing and markets its products to professionals and consumers, students and instructors in higher education, and researchers and practitioners in scientific, technical, medical, and scholarly fields.” They’re a billion dollar business, so they’re publishing a lot of books on a lot of topics.

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HomeAway

by on March 4, 2013

HomeAway Logo

Right now I’m in the process of getting some of my friends together to coordinate my bachelor party. I have less than zero interest in the traditional approach, so I’m looking for some good outdoor activities for a bunch of dudes. We haven’t decided where we’re going yet, but ideally we’ll rent a house instead of staying in a hotel. One of the best places to find vacation rentals is HomeAway. They’re an Austin, TX based company that offers “the world’s leading online marketplace of vacation rentals, with sites representing over 711,000 paid listings of vacation rental homes in 171 countries.” I figured that VRBO.com was their biggest/most similar competitor, but it turns out that they own them. I guess maybe the biggest competitor is Airbnb then, though they serve a slightly different market (more apartments fewer houses).

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Grouper

by on February 14, 2013

Grouper Logo

Job searching and looking for love can be similarly painful. There’s the fear of rejection, the lack of useful feedback, and the constant pressure to make something happen from family and friends. While there’s no holiday that makes being unemployed feel like being alone on Valentine’s Day, there are plenty of day to day reminders that you need to get a job (hopefully these e-mails are a positive reminder). I think that one of the reasons that people struggle to find both love and jobs is that they try to do it alone. What if you had a few friends to help you along the way? That’s what Grouper is proposing. They’re a New York, NY based dating startup/social club “that sets up drinks between 2 groups of friends.” They don’t even use the word “dating” on their homepage, and I think that’s a brilliant branding decision–it’s all about meeting new people. I’m especially fond of Grouper because they’re running with the fish theme.

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Practice Fusion

by on February 12, 2013

Practice Fusion Logo

When I was a junior in college, I broke my wrist. It was actually a lucky break because it healed completely… and my pathetic inability to cut my own food attracted a lovely lady whom I’ll soon be marrying. Still, the medical care that I received was abysmal. It started when the orthopedist told me that he didn’t remember if he could cast me before sending me for a CAT scan (that’s your job dude), but the most frustrating part was when I went to get follow up X-rays to see if the fracture was healed. I ensured at least four times that they were sending the X-rays to my doctor at home who I felt was more qualified to look at them. After waiting a few weeks for my doctor to get back to me, I followed up and he told me that the hospital never sent the x-rays (they just put them in a file). I called the hospital, and they told me that I had to drive over to sign a release so that they could send them to my doctor. Face meet palm. A lot of people’s frustrations with the healthcare system can be solved with technology, and that’s exactly what Practice Fusion is doing. They’re a San Francisco, CA based company that provides “a free, web-based Electronic Health Record (EHR) application to physicians.”

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BaubleBar

by on February 11, 2013

BaubleBar Logo

As I see it, there are two kinds of jewelry. The expensive kind that a guy might buy for a girl (reminder: Valentine’s Day is in three days), and the kind a girl might buy for herself. I realize that is an arbitrary distinction that doesn’t cover a lot of jewelry buying activity, but it’s a quick mental model that works for me. (I believe the more formal distinction is fine jewelry vs. fashion jewelry.) BaubleBar sells jewelry that falls into the latter category. They’re a New York, NY based company that was started by two friends who realized that “fashion jewelry was the one accessory that had yet to capture meaningful space in [their] closets.” They identified a number of things that were wrong with the market, and decided to build a business where women can “buy high quality pieces without a high price tag.”

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Hot Bread Kitchen

by on February 10, 2013

Hot Bread Kitchen Logo

Nearly every culture has its own take on bread. From tortillas to bialys to focaccias to baguettes to naan, there are innumerable ways to turn a grain into something a little easier to eat. There is evidence of rudimentary flatbreads from over 30,000 years ago, but we’ve come a long way since then. What I find interesting is that the staple breads from across the world are becoming luxury items here in the U.S. A non-profit that is taking advantage of this trend is Hot Bread Kitchen. They’re based in New York, NY, and they increase “economic security for foreign-born and low-income women and men by opening access to the billion dollar specialty food industry.” How? They sell a multi-ethnic line of breads that are inspired by the people whom they are training for jobs.

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LoJack

by on February 8, 2013

LoJack Logo

Last night as I was trying to fall asleep, there was a car alarm going off for at least half an hour. I don’t know if it stopped or I fell asleep first, but I’m now convinced that car alarms cost society more in annoyance than they benefit it through prevented thefts. Why can’t there be a theft deterrent that creates positive externalities? Oh, wait, there is. It’s called LoJack. They’re a Canton, MA based company that offers “recovery systems for cars, trucks, motorcycles, equipment, cargo, and laptops.” LoJack is based on radio transmitters that are activated when something is reported stolen (I assumed they used GPS, but here’s how it works). Police are able to find the frequency through special hardware, and recover it (and hopefully arrest the thieves at the same time). LoJack not only helps customers get their things back, but it also increases the overall risk of stealing stuff–that makes us all better off, even if we don’t use LoJack.

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National CineMedia

by on February 6, 2013

Want to intern at a startup? Check out our latest article: Hustle 101: How to Make Any Startup Want to Hire You.

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I swear that movies used to start on time and you had to come early to see the coming attractions. I’m probably misremembering, but we all know that what used to be a few quick previews now often lasts more than 15 minutes. There are trivia games (with sponsors of course), straight up commercials, trailers for movies that look horrible, and a few trailers that actually get you excited. Some see this as the cheapening of the moviegoing experience, and that’s exactly what it is–it keeps ticket prices down. National CineMedia is the company behind much of the pre-feature entertainment and advertising that you see in movie theaters. They’re based in Centennial, CO and publicly traded, though they’re also “owned and operated by the 3 largest theater circuits in America: Regal, AMC and Cinemark plus 36 select affiliate partners.”

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Shopatron

by on January 28, 2013

Shopatron Logo

I’m really into fly fishing. So beyond going fishing as often as I can, I like to keep up with what’s going on in the industry. One of the latest trends is that a lot of the manufacturers are starting to sell direct to consumer over the Internet. The independent retailers who have helped these brands grow are not happy. Their toes are getting stepped on big time. This phenomenon isn’t exclusive to the fly fishing industry–it’s happening all over the place. So how does a branded manufacturer grow its business through e-commerce without losing the trust of its retailers? Shopatron is the answer. They’re a San Luis Obispo, CA based company that offers a “retail-integrated eCommerce solution for branded manufacturers, distributors and multi-channel retailers.” What does that mean? The manufacturer still sells their products online, but fulfillment is done by the retailers who can ship the product or offer it for in-store pickup.

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J. Crew

by on January 18, 2013

J. Crew Logo

Before I discovered Bonobos, I used to actually buy clothes in retail stores. I guess you could say my style was preppy (and probably still is) considering the fact that I haven’t owned a pair of jeans since 7th grade. Back when I was still buying clothes in stores, J. Crew was the definition of preppy (barring Brooks Brothers of course), so that’s where I shopped. They seem to be making their image more “hipster” these days, but I’ll guess that’s based more on a change in fashion than a change in their target demographics. Anyway, J. Crew is a New York, NY based company that started with a catalog in 1983 and opened their first store in 1989. They’ve grown into an amazingly recognizable brand, and recently they’ve started growing another brand called Madewell.

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The WEBstaurant Store

by on January 11, 2013

The Webstaurant Store Logo

Yesterday in our post about A+E Networks I told you about all of my favorite reality tv shows. A lot of them are pretty embarrassing, but I have no qualms about telling people I watch Top Chef. It’s a great show (sidenote: I swear I saw Beverly Kim from last season at Whole Foods yesterday). This week was the start of a two episode “Restaurant Wars.” The rules change from season to season, but typically the cheftestants have to come up with a restaurant concept and build it from scratch in just a few days. Everything gets supplied by sponsors, but if that wasn’t the case they might want to check out The WEBstaurant Store. They’re a Lancaster, PA based company that offers an “innovative, easy-to-use website to meet the purchasing needs of food service professionals throughout the United States and Canada.”

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Serena & Lily

by on January 7, 2013

Serena & Lily Logo

I got back from vacation last night. Though I already miss the beach and the high 80s temperature, it’s good to be home. For me the best part is sleeping in my own bed and getting back to work in my favorite chair, but “the formula for a happy home is different for everyone.” At least that’s what Serena & Lily says. They’re a Sausalito, CA based company that sells “signature bedding, furniture, and décor for nursery and home” through a catalog, website, and retail stores. They describe their style as “about honoring your sense of adventure and finding the spirit of California wherever you call home.”

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Getaround

by on December 28, 2012

Getaround Logo

A few weeks ago I was reminded of how annoying car ownership can be. I got a flat. Luckily I was parked on my street and they weren’t doing street cleaning that day. I called AAA to have them help put on my spare, but it ended up that the spare was rusted in place on the bottom of the car. Then I had to call a tow truck to take the car to a tire shop where I spent $500 on new tires. Overall it wasn’t too bad (I wasn’t stuck on the side of the road in a bad neighborhood or anything), but the experience reminded me that there’s a price for all of those times that having a car is super convenient. Getaround is a San Francisco, CA based company that changes the car ownership equation. They offer a platform for peer-to-peer car sharing that allows car owners to earn money by renting out their cars and the carless to enjoy the convenience of owning a car when they need it.

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Newegg

by on December 27, 2012

Newegg Logo

I buy almost all of my electronics directly from Apple or on Amazon. They have pretty much everything that I ever need, but there’s plenty of stuff that they don’t carry. Whether you’re looking for computer parts, digital cameras, TVs, or a display, Newegg probably has it. They’re a City of Industry, CA based “e-retailer committed to becoming the most loved and trusted marketplace on the web by offering superior shopping experience, rapid delivery, and stellar customer service.” Newegg is way too big to call a niche player, but they certainly cater to the geekier crowd. If you want to build your own computer, they’re the place to buy components. Not only do they have a huge selection of products, but they’ve also built a community of reviewers who can provide in-depth information on their experiences with products they’ve purchased.

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Yankee Candle

by on December 24, 2012

Yankee Candle Logo

If there’s a time of year for candles, this is it. Between Hanukkah, Advent/Christmas Eve, and having the shortest daylight period of the year (at least here in the Northern Hemisphere), we collectively burn through a lot of wax. My family’s Christmas Eve tradition includes a candlelight church service and a lot of candles around the house, though we’re smart enough not to try the candles on the Christmas tree thing (we had a close enough call with a blanket that got too close to the fireplace one year on Christmas Eve). I can’t think of a bigger name in candles than Yankee Candle, so I thought we should take a look at the South Deerfield, MA based candle maker and retailer. The company actually got its start during the Christmas of 1969. Mike Kittredge couldn’t afford to buy his mother a Christmas gift, so he melted down some crayons to make a candle. A neighbor insisted that he sell the candle to her, and Mike used the money to buy enough wax for two candles–one for his mom and one to sell. The business kept growing from there.

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Postmates

by on December 21, 2012

Give Postmates a try. Use this link to get a free delivery.

Postmates Logo

I didn’t make any progress on gift buying yesterday, which means that my online shopping options are getting pretty slim. I’m either going to have to pay for expedited shipping or step foot in a retail store. If I lived in San Francisco, CA, I’d have a hybrid option. Postmates is a company that offers “a revolutionary same day urban logistics & delivery platform.” Yesterday we talked about how Quiet Logistics has enabled e-commerce upstarts to compete with Amazon in terms of fulfillment. Postmates is doing that for local retailers. If it can be purchased in your city (legally of course), you can probably have Postmates deliver it to your door for a price starting at $6.99.

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