Internships in Customer Service

Looking for more internships in Customer Service? Check out the most recent internship postings in Customer Service.

Below you'll find all of the companies that we've covered that may offer internships in Customer Service. You can also look at entry level jobs in Customer Service.


by on June 26, 2012

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HSN Logo

When I was a kid, I was a sucker for infomercials. I would wake up early on Saturday mornings and learn all about amazing products like Colorcoat 2000, Ab Flex, Brown N Crisp, and, my favorite, The Flying Lure. Excluding the latter, these products all solved problems that I didn’t have, but I was still fascinated by them. I wish I could say it was because of my early love for marketing, but I was just a dumb kid who believed all of the outrageous claims. If I really wanted to learn about marketing and selling products on tv, I should have been watching HSN. The St. Petersburg, FL based company has built an amazing business by selling all kinds of things to people who are sitting on their couch. While infomercial hucksters have been burning people with products that don’t work, HSN has been cultivating relationships with loyal customers.

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by on June 20, 2012

NetSpend Logo

I often forget that credit cards actually come with a line of credit. To me they’re just a super convenient way to pay for things. The problem is that the convenience is only available to those who have demonstrated a certain amount of financial responsibility. Those who haven’t are left behind in an age where a credit card is nearly a necessity. Luckily, NetSpend is an Austin, TX based company that brings the ability to swipe to anybody who has the money. They offer prepaid Visa and Mastercard debit cards. These aren’t those gift card things that you may have received from an Aunt or Uncle. These are permanent cards that you recharge with funds as they become available.

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by on May 23, 2012

HowAboutWe Logo

I’ve been off the market for almost 7 1/2 years, so I have no experience with online dating. But I do have a lot of friends who use the web to find dates, and I even have a few who are working on projects in the space. One of the sites I’ve been hearing a lot about lately is HowAboutWe, which is based in New York, NY. It’s a site that is more about getting people out on dates than finding them a perfect match. They don’t want you obsessing over profiles, sending lots of messages, and spending some of your best years in front of a computer screen. They want you to get out and do stuff with people who might end up being people you want to spend more time with.

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by on May 14, 2012

Shoptiques Logo

I do as much of my shopping online as possible, but that’s because I don’t really enjoy shopping. It’s all about minimizing my time doing something that I don’t want to do. For some people online shopping is great for the opposite reason–it allows them to spend even more time shopping (at work, on the train, walking down the street, on the couch, etc.). The big problem with online shopping is that the experience feels a bit homogenized–you’re typically buying from major retailers or e-commerce companies. Shoptiques is a New York, NY based company that is trying to make online shopping better by bringing boutiques to the web. Why boutiques? Boutiques offer the ultimate shopping experience: “beautiful hard-to-find hand-picked fashion and knowledgeable advice from the owners who know so much about style and how to make you look beautiful.” Boutiques are anything but homogenized, but their business models don’t translate well to the web–at least they didn’t until Shoptiques came along.

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American Institute of Physics Logo

After mentioning high school yesterday, I had a high school exam dream last night. It was a history test, and oddly enough I think I performed pretty well (though I woke up before I got a grade). If it was a Physics test, I think it might have been more of a nightmare. As much as I enjoyed AP Physics, it was definitely one of the hardest courses that I took at any level. That probably explains why I’m not a member of the American Institute of Physics, which is a College Park, MD based non-profit membership organization that promotes “the advancement and diffusion of the knowledge of physics and its application to human welfare.” The group was founded in 1931 by “a group of American physical science societies joined forces to create an institute that would strengthen their response to the practical and philosophical uncertainties facing their field.”

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Royal Caribbean Cruises

by on April 25, 2012

Royal Caribbean Cruises Logo

I’ve never been on a cruise ship, and I’m not looking to change that any time soon. I realize that cruises are the ultimate vacation for some people, but they’re just not for me (especially after hearing about food poisoning outbreaks and the Costa Concordia disaster). Still, I respect the brilliance of the cruise ship. Travelers can sample a variety of destinations without having to think about logistics or anything else really. When you can combine hospitality, transportation, and gambling all in one, you have pretty good foundation for a business. The second largest cruise company in the world is Royal Caribbean Cruises, which is based in Miami, FL and owns the following cruise lines: Royal Caribbean International, Celebrity Cruises, Pullmantur Cruises, Azamara Club Cruises and CDF Croisières de France. Those all contribute to nearly $7 billion in annual revenue.

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by on April 18, 2012

Coursera Logo

You’re not going to like this. You’ve paid a lot of money for a fancy education, and now some of the best universities in the world are giving it away for free. You still have to pay to get the piece of paper, but if you’re just looking for the knowledge, then you need to check out Coursera. They’re a Mountain View, CA based startup that is “partnering with the top universities in the world to offer courses online for anyone to take, for free.” So far they’re working with Princeton, Stanford, Berkeley, Michigan, and UPenn. It doesn’t get much better than that. What makes Coursera unique from things like MIT’s OpenCourseWare is that these classes are specifically created to be consumed online.

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by on April 11, 2012

Driscoll's Logo

In my fiancée’s mind there is no better dessert than fresh berries and whipped cream. I’d probably add a piece of chocolate cake to that, but the biggest variable in the equation is almost always the berries. Good berries, whether they’re strawberries, raspberries, blueberries, blackberries, or snozberries, taste better than candy, while bad berries often taste like dirt. Since I share Jerry Seinfeld’s feeling that fruit is a gamble, I’m not particularly brand conscious, but checking my refrigerator tells me that my most recently purchased strawberries are from Driscoll’s. They’re a Watsonville, CA based berry purveyor that has been family owned and operated for more than 100 years.

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by on April 5, 2012

GiftRocket Logo

Whether you’re giving or receiving, there’s nothing better than a unique, well thought out gift. Gift cards have a reputation for being the antithesis of that. But let’s be honest, it’s often better to be able to buy what you want than to be in a situation where you’re repeating the name of the gift just given to you (Seinfeld pointed this out, and it’s so true). GiftRocket is a San Francisco, CA based company that has made the gift card more flexible while also making it more personal. I know that seems impossible, but here’s how it works. When you buy someone a gift on GiftRocket, you can choose from a massive number of merchants. You can pick a specific one like your favorite neighborhood pizza joint, or you can leave it up to your recipient to choose where he or she wants to spend the money.

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by on April 4, 2012

Inkling Logo

Today’s kids better be smarter and taller than our generation. Why? iPads. They’re amazing educational tools, and now they’re replacing textbooks. That means that today’s students not only should learn more quickly, but they can carry around a single device that weighs less than a pound and a half instead of a 40+ pound backpack filled with textbooks (and finally get back to standing upright). Inkling is a company that is making this beautiful future happen more quickly. They’re based in San Francisco, CA, and they’re building “a better textbook: one that [is] interactive and engaging, one that [takes] advantage of the opportunities afforded by new media like iPad.” They’re tearing away the assumptions that people make about books and moving in many different directions–literally. Even though Inkling calls what they do “interactive textbooks” to take advantage of familiar language, they really are building something completely new.

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Everyday Health

by on April 3, 2012

Guys. If you’re going to land an internship, you need pants. And shoes. And shirts. And maybe even a jacket and tie. Looking good is important, which is why you should outfit yourself in Bonobos like I do. Here’s $25 off your first order. My gift to you.

Everyday Health Logo

I have no idea where people went to ask embarrassing health questions before the Internet. I guess you could have gone to a doctor, but it’s really nice to pre-educate yourself before you ask a professional. That’s why there’s ridiculous demand for health-related information online. Everyday Health is a company that has been reacting to this demand since they started in 2002. They are a New York, NY based company that provides “consumers, healthcare professionals, and brands with content and advertising-based services across a broad portfolio of over 25 websites that span the health spectrum.” If you ask Google and embarrassing health question, there’s a really good chance that you’ll end up on one of their sites. In 2010 they were averaging 26.5 million monthly unique visitor, which is just a massive amount of traffic–especially in a niche as valuable as health related information.

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ForeSee Results

by on March 29, 2012

ForeSee Results Logo

Yesterday we looked at a company with a terrible applicant tracking system (that’s the software that they use to post their jobs on their web site). If you’ve been job searching for any time at all, you’ve been frustrated to tears by how unusable some ATSs are. The companies that develop these terrible products obviously don’t use “customer experience analytics.” Or if they do, they’re focusing on the customers who are paying the bills (HR) and not the customers who are using the product. For companies that care a little bit more about how they interact with customers, there’s ForeSee Results, an Ann Arbor, MI based company that helps “clients deliver even greater satisfaction to their customers.” They do this by collecting “millions of satisfaction survey responses annually, quantifying voice of customer and putting it in context to support strategic and tactical decisions.”

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by on March 27, 2012

Drchrono Logo

The health care situation in the United States is a mess. It’s hard to disagree with that, but it’s easy to disagree about how we can fix it. I think that technology is a big part of the answer. I don’t mean medical technology (though that will certainly help)–I’m talking about administrative technology. I know it’s not nearly as exciting, but if doctors can run their practices more efficiently, they’ll be able to deliver better care at a lower costs. That’s a big deal. Drchrono is a Mountain View, CA based company that is using the power of the iPad to change how medical practices are run. They’ve developed a software-based patient care platform that does everything from patient check-in to managing electronic health records to billing. It may not sound like it’s going to turn around the health care situation, but it’s a start.

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by on March 21, 2012

Modell's Logo

As a guy who has been a fanatical Yankee fan as long as I can remember, I’ve probably heard this jingle at least 10,000 times. If it doesn’t sound familiar, then you either don’t live in the Northeast or have completely sequestered yourself from anything related to sports. The jingle belongs to Modell’s, a New York, NY based company that is “is the nation’s oldest, family-owned and operated, retailer of sporting goods, sporting apparel, menswear and brand name athletic footwear.” Desite the fact that Modell’s “operate over 140 stores throughout New York, New Jersey, Pennsylvania, Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, and Virginia, Rhode Island and the District Of Columbia,” I don’t think that I’ve ever stepped foot in one. That’s probably an anomaly because I love sporting goods, and their branding is about as good as it gets.

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Bike New York

by on March 18, 2012

Bike New York Logo

I played beach volleyball yesterday. On St. Patrick’s Day! And I was hot! No, I didn’t go on vacation. Chicago is having an amazing stretch of unseasonably warm weather. The best thing about it is that it gets people out doing what they love because they know that it still could snow again. For me it’s volleyball (or fishing if I can escape the city), but for others it may be running, playing with their dog, or riding a bike. Since I saw a ton of bikes yesterday, I thought it would be a good day to take a look at Bike New York. They’re a New York, NY based non-profit organization that aims to “promote and encourage bicycling and bicycle safety through education, public events, and collaboration with community and government organizations.” Biking is good for cities and good for people, so Bike New York isn’t just about biking for biking’s sake.

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by on March 8, 2012

SitterCity Logo

While very few college students have experience hiring babysitters, I still like to use the “babysitter example” when explaining how the hiring process typically works in a company. This lesson from the Creative Thinking section of Found Your Career will explain what I’m talking about. The gist of it is that parents seek quite a few alternatives before they hire a babysitter outside of their social network–they want to hire someone they can trust. If they do end up going online to find a babysitter, a good way to find someone trustworthy is SitterCity. It’s a subscription based site (here’s a discount/coupon link for 30% off) that offers a “better way to find sitters and nannies.” SitterCity is based in Chicago, IL and claims that “within 24 hours after posting a job, parents usually get an average of 17 replies.” Those are the kind of results that nervous parents are happy to pay for.

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by on March 7, 2012

I did an interview with The 99% (they have nothing to do with Occupy Wall Street) on job search and entrepreneurship that was published today. Read it, share it, Facebook it, Tweet it.

YipIt Logo

How can you not love daily deals? Great stuff at a great price. Unfortunately, everybody and their brother thought it was a good idea to knock off Groupon and start a daily deals site. This irritated merchants who were getting pitched incessantly, and it overwhelmed consumers with all of the options. While many of the copycats have died off, one company avoided a similar fate by taking a very different approach to riding the daily deal wave. YipIt is based in New York, NY, and they’re a daily deal aggregator. Every month they gather more than 30,000 deals from more than 800 sites and share them with their audience. They make money through advertising and affiliate fees paid by the daily deal sites, but there’s more to the story.

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by on March 2, 2012

CoverHound Logo

I have to admit that I’m feeling a little left out these days. There’s something that I’ve never done that it seems like other Americans are doing a lot of. I’m constantly seeing advertisements for it–on tv, on the web, on billboards, and even on banners pulled behind planes during the summer. I know it’s embarrassing, but I’ve never purchased car insurance. These poor companies have spent so much money trying to reach me, and I haven’t even looked into buying what they’re hawking. But if I was, I might try using CoverHound (if their service was available in Illinois). They’re a San Francisco, CA based company that is building the “technology and brand behind the future of insurance comparison shopping.” Why let commercials about cavemen, a guy with a deep voice, or “doing the right thing” sway you when you can base your decision on real data?

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Grant Street Group

by on February 27, 2012

Grant Street Group Logo

Much to most people’s chagrin, governments need to generate revenue. Without money, they can’t operate, so they’re always looking for new and better ways to get it. Sometimes that means levying new taxes or fees, but sometimes it just means taking a more efficient approach to collecting established revenue streams. One of the best ways to do this is through software, and that’s exactly what Grant Street Group does. They’re a Pittsburgh, PA based company that “develops, hosts and administers customized software applications used by government entities and financial institutions to support a variety of financial transactions related to revenue collection and auctions of fixed income instruments, tax deeds and real estate.” Auctions are an extremely effective way to eke out more revenue out of a resource, and software that automates the auction process is pretty much the ultimate in efficiency.

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by on February 16, 2012

OpenSky Logo

Yesterday I came across Fast Company‘s list of The World’s 50 Most Innovative Companies. I love lists like these not only because they’re an interesting read, but also because they’re a fantastic source for company ideas. Unfortunately, this list in particular is always a little disappointing in terms of the latter–mostly because I’ve already written up a lot of the companies. That’s why it took me until #49 on a list of 50 to find a company to tell you about. Luckily, OpenSky looks pretty cool. They’re a New York, NY based company (with another office in Nashville, TN) that is changing the online shopping experience through a focus on curation (that’s a big buzzword lately). They’ve hand selected some of “the brightest stars in food, healthy living, style and design” to provide product recommendations. You can “add” any assortment of these experts to customize your shopping experience.

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by on February 9, 2012

Loosecubes Logo

The last time that I worked in an office was when I was an intern at Orvis. Since then I’ve had to learn how to get things done at home, and I’ve gotten pretty good at it. Still, I try to force myself to work out of the house at least once a week. I usually do this through Jelly Chicago, a co-working group that meets every Wednesday, but I also occasionally work at a coffee shop or my gym’s quiet room. Sometimes a change of scenery really helps my productivity–and if it doesn’t do that, sometimes it spurs my creativity. If I was looking for another place to work for the day, I’d probably go to Loosecubes (the site, not their office which is based in Brooklyn, NY and hosts co-workers). It’s a “community marketplace for workspace” that connects “people who have great workspace with people who need it.” Their listings stretch across 620 cities and 72 countries, so there’s a pretty good chance that you’ll be able to find something near you.

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by on February 6, 2012

Wayfair Logo

I’ve made a point of being more active in Cornell’s entrepreneurship community, so I like to think that I do a good job of keeping tabs on which other companies have been started by fellow alums. That’s why I was shocked to learn that the #2 online retailer of home furnishings and housewares was not only a company that I’d never heard of before, but a company founded by two Cornell grads. It’s called Wayfair–they’re based in Boston, MA and did $500 million in sales last year. The reason I hadn’t heard of them is that they were known as CSN Stores until last year (they were founded in 2002). CSN Stores was focused on building out 200+ product specific properties with generic domain names like,,, and Last year they decided to get serious about branding and started pulling all of their sites into the Wayfair brand.

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by on January 26, 2012


I last wet my pants in 2nd grade. I knew I had to go, and I was waiting outside the bathroom with my legs squeezed together. I didn’t want to break the rules and use the bathroom down the hall, so I waited… and waited… and waited. Eventually I couldn’t hold it any longer, and I went. I told my teacher, and she did a great job of keeping it discrete so none of the kids in my class found out. But it was still terribly humiliating. Looking back I can laugh about it–and I often do (I love bathroom humor!), but I know there are plenty of people for whom things like this aren’t funny anymore. Incontinence is an extremely common problem, yet it’s not one that many people talk about openly. That’s why HDIS has been able to build such a successful business. The Olivette, MO based company’s full name is Home Delivery Incontinence Supplies, and they’ve “specialized
in providing quality care to those who experience loss of bladder control” since 1986. You’ve probably seen their commercials on tv–especially if you watch shows geared towards an older audience.

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by on January 19, 2012

Specialized Logo

They say that you can’t forget how to ride a bike, but I’m giving it my best try. In elementary and early middle school I was constantly riding around town. I picked up inline skating for a year or two after that, and never got back on the bike. Now I tell people that I hate bike riding. I don’t actually hate it, but as I mentioned in my post on Niner Bikes, I love seeing people’s reactions to that statement. My twelve year old self would be disappointed that I don’t even own a bike, let alone a cool brand like a Cannondale or Specialized. Luckily for Specialized, they’ve been able to grow an impressive business without me as a customer. They’re based in Morgan Hill, CA, and from what I can gather their annual revenue is measured in hundreds of millions of dollars (but I can’t find a reliable source on that). That’s impressive considering that it all started in 1974 when founder Mike Sinyard sold his “old VW Microbus for $1,500 and used the money to fund a cycling trip through Europe.” That led to importing Italian bicycle parts into the United States, and a business was born.

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by on January 4, 2012

Lumosity Logo

I don’t know about you, but some days I feel sharper than others. Whether I’m trying to spike a volleyball or write a piece of code for this site, I have my good days and my bad days. There are a ton of factors that can affect how you perform on a given task from day to day, and many of them are hard to control. But the best way to overcome these fluctuations is to improve your overall skill through practice. This is pretty straightforward when you’re talking about specific tasks, but what if you are just aiming to improve your mental sharpness? As I’ve learned from reading Moonwalking with Einstein: The Art and Science of Remembering Everything memory is a skill that can be trained just like any other skill. That’s why I was intrigued when I saw a commercial for Lumosity. They’re a San Francisco, CA based company that has used cutting edge science to develop “the most effective online tool for cognitive enhancement.” I’m skeptical of a lot of the claims in favor of brain teaser games, but Lumosity has actually built their products based on research from top neuroscientists at places like Stanford, UCSF, Harvard, and Columbia. It’s hard to argue with that.

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by on December 29, 2011

Allegiant Logo

I don’t mind flying; in fact, I kind of enjoy it–especially on smaller planes. Unfortunately, it’s not often that you can hop in a 6 seater and get a sweet view for the entire flight. Usually you are crammed into a 150-seater and spend most of the time looking at clouds. I guess most people are more comfortable with that, but not me. When I’m flying I’m not particularly brand conscious, so I mostly choose my airline by who has the cheapest fare. That means that I end up on flying all different airlines, but I’ve never flown Allegiant. They’re a low-cost carrier and travel company based in Enterprise, NV. They travel to 75 destinations with a fleet of 75 MD-83s and MD-87s. All of Allegiant’s routes begin or end in one of 9 hubs: Bellingham, WA; Los Angeles, CA; Las Vegas, NV; Phoenix, AZ; Myrtle Beach, SC; Orlando, FL; Tampa Bay, FL; Fort Myers, FL; and Fort Lauderdale, FL.

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by on December 21, 2011

Want to give AppSumo a try? Be sure to use this link to sign up.

AppSumo Logo

I know that a lot of people are getting sick of daily deal sites, but I’m a huge Groupon fan (maybe because my fiancée works there); however, I must admit that the daily deal e-mail that I’m most excited for every day comes from AppSumo. They’re an Austin, TX based company that offers amazing bargains on software, online courses, and other tools that are extremely useful for entrepreneurs, web professionals, job seekers, and anyone who wants to use technology to a fuller extent. I’ve used AppSumo to buy things from Udemy (a PHP course), Tout (an e-mail management tool), StickerMule (awesome custom One Day One Job stickers), and a bunch of other cool companies. Each purchase has been valuable for building my business, and they’ve all come at unbelievably low prices.

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