Internships in Customer Service

Looking for more internships in Customer Service? Check out the most recent internship postings in Customer Service.

Below you'll find all of the companies that we've covered that may offer internships in Customer Service. You can also look at entry level jobs in Customer Service.


by on July 8, 2011

beRecruited Logo

There’s a VHS tape that I’ve been trying to get my hands on for a while. It’s my girlfriend’s recruiting video that she sent to colleges when she was in high school (she ended up playing volleyball for Cornell and winning three Ivy League Championships!). It’s the ultimate blackmail material. College athletic recruiting has come a long way since then. Much of the communication between coaches and prospective athletes happens over the Internet, but managing those communications can be a tall task for parents and students that haven’t been through the process before. beRecruited is a site that has been connecting high school athletes with college coaches since 2000. The site has over 1 million registered members, and apparently 68% of college coaches have signed up for the site. beRecruited appears to be located in both Atlanta, GA and San Francisco, CA.

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by on July 7, 2011

BankSimple Logo

When I was job searching after graduating from college, one of my big projects was getting my finances in order. I opened accounts, closed accounts, cashed out savings bonds, started investing, and made sure that I knew where all my money was. I also started using Mint to track everything. It worked well until my bank updated their online banking software and killed Mint integration. It eventually got fixed, but there was no way to merge my old Mint data with my new Mint data (I essentially had to set up another bank account in Mint). This was pretty minor in terms of banking nightmares, but it was still a huge pain. Otherwise, I’m happy enough with my current bank, but I’d love to have a bank that is focused on delivering a superb online experience. BankSimple (also known as the Simple Finance Technology Corp.) wants to be that bank. They’re based in New York, NY and they’re all about customer service and user experience.

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Total Attorneys

by on July 6, 2011

Total Attorneys Logo

Yesterday, I was sitting on the beach waiting to get into a volleyball game and talking to a friend about cool companies in Chicago, IL. She mentioned that her company shares office space with a really interesting business that is in the legal space. We don’t typically cover law firms because our target market isn’t law school students (though I know at least a few subscribe). In many ways Total Attorneys resembles a law firm, but there’s one major exception: they don’t practice law. They offer cloud-based software solutions for individual lawyers and small firms, so that lawyers can spend more time lawyering and less time doing all of the other stuff that comes along with running a successful law practice.

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by on June 21, 2011

Chegg Logo

During my Freshman year at Cornell, I took Econ 101. Since I was planning on being a good student, I bought the textbook and went to class diligently. Then I realized that the professor only gave multiple choice exams which were based on the slides from the class lecture. Those slides were posted online after every class, which made attending class and taking the textbook out of its plastic wrap completely unnecessary. I still went to class because I liked the professor and it helped me learn, but I’m pretty sure that I still have the $100+ textbook with CD-ROM sitting on a shelf at my parents’ house in its plastic wrap because the campus store wasn’t buying that book back. What a waste. If I were going to college now, there’s no way I’d buy textbooks. I’d rent them. That’s exactly what Chegg offers. They’re a Santa Clara, CA based company that is saving students a ton of money. When you buy books and then sell them back, you might as well be renting them, so why not actually rent them? According to Chegg, the average college student spends $1,000 a year on textbooks–using Chegg will save them half of that.

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Trunk Club

by on May 12, 2011

Trunk Club Logo

I think I went almost 3 years after graduating from college without buying any new clothes. I had a decent enough wardrobe, I didn’t need work clothes because I started my own company, and I wanted to save as much money as I could so that I could keep my company going. Then I featured Gilt Groupe and Bonobos , which both had some exciting internship opportunities. After looking at their career options, I discovered their referral programs which allowed me to score a bunch of clothing for free. I’ve certainly become more fashion conscious as I’ve spent my referral credits, but I still have trouble deciding what looks good on me. I know there are plenty of other guys who have this problem whether they’re looking for something to wear to an interview or a night out on the town. Trunk Club is a Chicago, IL based company (their office is two blocks from mine) that aims to solve this problem by making style decisions for their customers. You tell them a little about yourself (or come in for a fitting session), and they’ll send you a “trunk” full of clothes that they’ve picked out for you. It works kind of like a hotel mini-bar, you keep what you want and send back what you don’t (with free shipping both ways). You obviously only get charged for what you keep.

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by on April 19, 2011

Opower Logo

Have you ever heard of a company or industry that wants you to use less of their product? Doesn’t really make sense, does it? It does if you’re in the power industry, at least to some extent. Some of the biggest proponents of energy efficiency are the utilities themselves. The reason for this is decoupling, or the “disassociation of a utility’s profits from its sales of the energy commodity.” It’s a tactic used by many states to create positive incentives for energy companies to be more green. Still, promoting energy efficiency to consumers is no easy task. That’s where OPOWER comes in. They’re based in Washington, DC and San Francisco, CA, and they use “cutting edge behavioral science and patent-pending data analytics” to enable “utilities to connect with their customers in a highly targeted fashion, motivating reductions in energy use, increased program participation and overall customer satisfaction.” It’s all about helping consumers make better informed decisions (which usually are also better decisions for the environment).

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Rosen Hotels

by on April 15, 2011

Cornell students! I’m on campus right now for the Entrepreneurship@Cornell Celebration. I’ll be here through Monday, so e-mail me at if you like to meet up and pick my brain about careers or entrepreneurship.

Rosen Hotels Logo

So far I’m loving being back in Ithaca to connect with fellow Cornell entrepreneurs. I’ve met a ton of great people and learned about some really cool things that other alumni are working on. Yesterday I got to watch the finalists in the Cornell Venture Challenge pitch their businesses to investors and sit in on a panel about social entrepreneurship, but the best part was actually the keynote. I almost skipped it because I usually find those kind of talks boring, but I wanted to learn about Cornell’s “Entrepreneur of the Year” Harris Rosen. He is the President & COO of Rosen Hotels, and he is a fascinating guy. He came from meager beginnings in New York City, and somehow made it to Cornell. After going through a few jobs, he bought “a bankrupt 256-room Quality Inn in Orlando in 1974.” His company now owns 7 successful hotels in Orlando, FL that combine for 6,300 rooms. It may not be a massive chain like Marriott, Hilton, or Hyatt, but the business that Harris Rosen has built is just as impressive, if not more so.

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Warby Parker

by on April 12, 2011

Warby Parker Logo

When I was growing up, getting glasses was a death sentence–a one way ticket to nerd-dom. Every kid dreaded the day that the school nurse conducted eye tests. Luckily, my eyes didn’t go bad until my Junior year of high school, so I pretty much went straight to contact lenses. Now it seems that people want eyeglasses, even if they have perfect eyesight. Instead of trying to downplay the fact that they’re wearing glasses, people are buying stylish frames that make a statement. The problem is that glasses are expensive and kind of a pain in the butt to buy. Warby Parker is a New York, NY based company that is trying to change that. As they put it, “by circumventing traditional channels and engaging with our customers directly through our website, Warby Parker is able to provide higher-quality, better looking prescription eyewear for under $100.”

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by on March 31, 2011

StubHub Logo

I love Opening Day! (Check out all of our baseball related internships.) It’s like Christmas in April…or late March (I really don’t like having the season start before April Fool’s Day). I try to watch as many Yankees games as I possibly can, so today represents a big change in my daily routine. When I first moved to Chicago, I had to rely on the MLB At Bat app on my iPhone to listen to games. Then I got DirecTV with MLB Extra Innings so that I could watch all of the games in HD. Now I’m using for viewing games on my phone, laptop, and television through an AppleTV (I’ve already watched quite a few spring training games). However, nothing beats watching my favorite team in person. Unfortunately, when the Yankees come to Chicago to play the Cubs at Wrigley this year, I’m going to be out of town. But last year when they came to play the White Sox, getting tickets through StubHub was a cinch. The San Francisco, CA based company is an eBay subsidiary, and they enable people to buy and sell tickets to all sorts of events–from baseball to rock concerts.

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by on March 29, 2011

Cabela's Logo

I’m a fly fisherman, so I occasionally get frustrated with living in downtown Chicago. There just aren’t many opportunities to go fishing without a decent drive, and winter seems to last forever (it’s supposed to be spring now, and it’s not). To get through the coldest months I’ll often visit fishing stores, look at websites, and read through catalogs. It’s not much, but it’s enough to get me through the winter. Cabela’s is a company that gets a lot of people through the winter. The company is based in Sidney, NE, and they’re the “largest mail-order, retail and Internet outdoor outfitter in the world.” It all started in 1961 with a tiny classified ad that Dick Cabela placed in a newspaper because he wanted to sell some fishing flies that he purchased while visiting Chicago for a furniture show (since Nebraska is even less of a fly fishing destination than Chicago is). Despite a lackluster response to the original ad, Dick Cabela kept trying. The company grew organically, and now Cabela’s is dominating three major retail channels. The truly amazing part of the story is that Cabela’s has been able to maintain their commitment to customer service throughout all of the growth. I’m not a big customer (I try to support local shops), but I have quite a few friends who are extremely loyal Cabela’s customers because of the quality of products and service.

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One Kings Lane

by on March 22, 2011

Need an invite for One Kings Lane? Just click here.

One Kings Lane Logo

You have to give me credit for being so far ahead of the game. I told you about internships at Gilt Groupe back in 2008 (I still get most of my non Bonobos clothes from Gilt Man). When I wrote that post, it was still unclear whether online sample sales would be successful, but now it’s not even a question. Daily deals are as hot as can be, and One Kings Lane was founded in 2009 to offer the “world’s top home decor brands and designers at up to 70% off retail.” They’re headquartered in San Francisco, CA, but they also have large presences in New York, NY and Los Angeles, CA. They’ve found an extremely lucrative niche, and now they’re focused on growing their user base and continuing to deliver amazing deals on high-end products. The business model is proven, but One Kings Lane is facing stiff competition–especially from Gilt Home.

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by on March 16, 2011

E-mails not giving you what you’re looking for? Check out our archives of nearly 1,100 companies and their internships.

FanBridge Logo

I ran a music fan site as my first online business. It wasn’t crazy successful, but I loved getting the occasional $100-$200 check from advertisers while I was in high school. Back then the Internet was still unfamiliar territory. Most artists had their own web presences, but they were usually outdated and low on real information. The best fans sites were better than the official sites, but most of the fan sites died off as musicians, sports teams, comedians, and other fan-worthy acts started to get more serious about interacting with fans online. However, fans aren’t just for mega stars who have huge budgets to pay agencies to take care of managing fan relationships. Anyone can have fans, but it’s hard to be fan-worthy if you spend all of your time managing fan relationships. FanBridge is a New York, NY based company that has built a platform for managing and leveraging fan lists. FanBridge makes keeping fans engaged easy so that their customers can keep doing what they do best–whether it’s playing music, making jokes, or baking cupcakes.

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by on March 10, 2011

Uber Logo

Getting a taxi in Chicago is a cinch. Just standing on the street looking kind of confused will get taxi drivers honking at you to see if you need a ride. If you have luggage in tow, they’ll nearly run you over to get that $42 fare to O’Hare before someone else does. I’ve heard hailing a cab in other cities can be kind of a pain though. Apparently San Francisco, CA is one of those cities, which is why Uber (formerly UberCab) is getting so much attention. They offer a super simple, relatively affordable black car service that harnesses the power of the mobile Internet. Through SMS or an iPhone or Android app, you can request that Uber send a car to come pick you up. They’ll give you an estimated arrival time (usually within 5-10 minutes), and when they get there they’ll notify you. You hop in the car, tell the driver where to take you (or to lose the car that is following you), and hop out once you’re at your destination. Uber already has your credit card from when you signed up, so the payment is covered and a tip is already included. It’s certainly a luxury, but it’s a luxury done right.

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Ever curious about the business behind One Day, One Job and One Day, One Internship? Read this interview I did with The Startup Foundry.

The Receivables Exchange Logo

I never took an Accounting class, but I do run a business, so I need some knowledge of keeping the books. I may have never learned the formal definition of “accounts receivable,” but I certainly know it in practice. Right now there are 7 businesses that owe me money for advertising. That’s an asset worth something, but it’s not quite as valuable as actually having the money in the bank. Luckily, running this business is cheap, so cash flow is never an issue. For many other types of businesses, cash is vital. The month or two that they give debtors to pay invoices can be extremely costly (in terms of risk and the time-value of money) because it limits the businesses’ ability to make short-term investments like buying products wholesale to sell retail, paying for advertising, or making payroll. The Receivables Exchange is a New Orleans, LA (headquarters) and New York, NY based company that fixes this problem. They allow business to auction off their accounts receivable for cash. Businesses obviously have to pay a premium for the cash that they get, but it allows them to make short-term investments that should be far more valuable than the fees they pay to the buyers of their accounts receivable.

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by on March 2, 2011

Fontainebleau Logo

A few weeks ago I was able to escape Chicago just after the blizzard and spend a weekend in Miami Beach. My girlfriend’s company had a region-wide annual retreat, and significant others were invited–all expenses paid! I had a great time, mostly because I was with good friends and the weather was great. (I also got to go fishing. I caught a 70 lb tarpon and as I got it to the boat a 400+ lb shark came out from under the boat and ate it.) Another thing that made the trip great was the accommodations. We stayed at Fontainebleau in Miami Beach, FL (no need to say it with a French accent, Fountain Blue is ok), and they took care of many of the weekend’s events. The resort was beautiful, the staff was great, and the location was quite an upgrade from Chicago in February. My only complaint was that Fontainebleau’s grounds are so expansive that you do a lot of walking, and sometimes you get lost. Still, it was an awesome trip at an awesome resort (I even got a massage).

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Return Path

by on February 9, 2011

Return Path Logo

There’s only one thing more annoying than getting spam in your inbox—getting real messages sent to your spam box. Unfortunately, because spam is such a problem, ISPs are extremely strict about which e-mail messages get through spam filters. This can sometimes be a problem when you’re sending e-mail individually, but it becomes a much bigger problem when you’re sending bulk. Whether you’re sending hundreds of thousands of messages a month like I am or billions of messages a month like Facebook does, you have to ensure that your e-mails get to your users inboxes. It’s a complicated science, but there are companies that specialize in e-mail deliverability. One of—if not the biggest name in the industry is Return Path. They’re headquartered in New York, NY with major offices in Broomfield, CO and Sunnyvale, CA, and they’re experts on all of the issues surrounding e-mail deliverability and spam detection.

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by on January 11, 2011

SpeakerText Logo

I’m always amazed by how lame job and internship postings are (why do you think I started doing this?). If a Marketing department tried to sell products the way HR departments sell jobs and internships, they’d have been fired a long time ago. Even the postings that I consider to be good are pretty mediocre in the grand scheme of things—and they look a lot like other “good” postings. Yesterday I came across a job posting that really stood out from any others that I’ve seen lately—maybe it’s because the “Entry Level Hustler” position is pretty unique on its own. But first let’s talk about the company offering the position (they have internships too). They’re called SpeakerText, and they’re a San Francisco, CA based startup that offers “a premium service for video publishers that turns video into text so that it can be searched, shared and accessed by everyone.” We’ve all become accustomed to being able to search text (I know I get aggravated at not being able to search a hard copy book). But now that video is so popular, we have this new mass of online information that can’t be searched. SpeakerText is trying to solve this problem through crowdsourcing.

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by on January 10, 2011 Logo

Does anyone else find it vexing that gyms get completely packed in the first few weeks of January? I have a lot of respect for people who use the new year to motivate themselves into getting in shape, and I’m certainly approaching my workouts with more energy than I was in December, but I hate the crowds. Last month I mentioned that I was reading Tim Ferriss’ new book, The 4-Hour Body. I recently finished it, and it has encouraged me to try some new things at the gym. One of the suggestions that I’m excited to try is “kettlebell swings.” They were a bit hard to understand until I saw a video of how to do them in one of Tim’s blog posts. The video was hosted on, and when I went to check the site out I saw a link to a Careers section at the bottom of the page. I started looking around, and I learned that the Boise, ID based company is the most visited bodybuilding and fitness site in the world, the #1 sports nutrition e-commerce site, one of the top 500 e-commerce sites in America, and a former Inc. 500 company. I knew that online fitness could be big business, but I had no idea that owned such a dominant place in the market.

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Get Satisfaction

by on January 4, 2011

Get Satisfaction Logo

Think back to Christmas morning when you were a kid (or on your birthday or whenever you received gifts). You get that present that you’ve been begging your parents for, you open it, and you start playing. And you just can’t get it to work properly. The instructions are confusing, and calling the number on the box just leads to a phone tree. There has to be a better way to interact with the company. That’s where Get Satisfaction comes in. They’re a San Francisco, CA based company that provides an online platform for customer communities. Companies can have official Get Satisfaction pages where they interact with their customers, or customers can create a Get Satisfaction page for any company to start interacting with other customers (and hopefully force the company’s hand to start participating in the community). Often another customer will be able to fix your problem, and if they can’t, there’s a good chance that the company’s employees will chime in.

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Spin Master

by on December 23, 2010

Spin Master Logo

I may be 26 years old, but I still love getting toys for Christmas. I don’t mean expensive gadgets—I mean real toys. In past years I received gifts like a Marshmallow Shooter and a Fisher-Price T.M.X. Tickle Me Elmo (only entertaining for about five minutes), and this year I got the most awesome remote control helicopter ever. It’s not an Air Hogs helicopter, but I’ve always been impressed with that particular brand. They do some pretty cool stuff when it comes to flying toys, so I thought that my Christmas List could help your job search. Spin Master is the Toronto, CA based company (with locations in the US) that owns the Air Hogs brand in addition to other toy brands like Aquadoodle, Bugville, Flick Trix, Liv, Moon Dough, Zoobles, and plenty of others. They make all kinds of stuff that you and I are too old to play with, but I guess you’d have an excuse if you interned for them.

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Cord Blood Registry

by on December 15, 2010

Cord Blood Registry Logo

You can sell anything to new parents. They want to create a perfect world for their new baby, so they often tend to go overboard on things like strollers, cribs, mobiles, and clothes. Recently, an expensive new option for parents-to-be has come to market. It seems a little out there at first, but it has the potential to be the most valuable purchase/investment that a parent could make. It’s having your child’s stem cells banked at birth by freezing the blood from the umbilical cord. The mention of stem cells often creates a lot of controversy, but that’s almost always directed at embryonic stem cell research. There are plenty of other ways to procure stem cells—and umbilical cord blood is one of the best, especially for individual medical use. Stem cell therapies are still pretty uncommon, but the hope is that future therapies will be available to those who have had their stem cells banked—and there’s already a long list of diseases that have been treated with stem cells from cord blood. Cord Blood Registry in San Bruno, CA is the world’s “largest and most experience cord blood bank” having “already saved cord blood for more than 325,000 newborns.” Banking cord blood may not be all that common yet, but if you’re going to do it, it looks like Cord Blood Registry is the place to go.

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by on November 17, 2010

1000Memories Logo

The internship search is all about your future, so it’s not really something that you want to associate with death. Still, you can find opportunity in even the saddest situations, and that’s exactly what 1000Memories has done. They’re a San Francisco, CA based startup that offers an online “place to remember loved ones.” They’ve built a truly impressive platform for doing so, and they’re offering it for free. Their business model doesn’t appear to have been hammered out completely yet, but it seems that they’re leaning towards a freemium/upsell model. The site was created by three friends who had lost loved ones, so they are their users and they’re fully committed to building “a better way to bring people together and build something special in their [loved ones’] memory.”

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by on November 12, 2010

Today is One Day, One Job’s 3rd Anniversary! We’re celebrating by launching a Success Stories section. If you have a success story or just want to send along some feedback, e-mail me today at

AtTask Logo

It’s been fun running through the Inc. 500 in search of companies with internship opportunities, but the time has come to move on. I’m sure that I’ll eventually revisit a number of the companies that seemed cool but didn’t appear to have the right opportunities when I looked at them; however, we’re going to give this “series” a fitting finish by looking at #500 AtTask. They’re an Orem, UT based company that “develops project and portfolio management software that increases efficiency for businesses of all sizes.” They’ve seen 604% growth over the past three years, which puts them at $19 million in revenue for last year. Online collaboration is a huge and growing area, so I wouldn’t be surprised to see AtTask continue to put up exceptional growth rates.

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by on November 10, 2010

Tagged Logo

Because my business is almost entirely online, I’m always meeting new people through e-mail and social networks. Eventually, I end up meeting many of these people in real life. I guess that’s becoming more and more normal, but I know that plenty of people are still weirded out by people who meet online. Not the people who use Tagged, which is “social network where the focus is on meeting new people.” The company is based in San Francisco, CA, and they made the Inc. 500 with 637% three-year growth and $22.7 million in revenue. It may not be Facebook, but Tagged has 100 million users and gets 4 million daily unique visitors. By offering features like “social games, friend suggestions, browsing profiles, group interests and much more,” Tagged has created a unique online environment for making new friends. It seems to be paying off for them.

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by on October 15, 2010

Clarisonic Logo

I’m constantly amazed by the beauty/cosmetics/consumer products industries. They seem to be constantly coming out with new stuff, yet most of their product developments are just marketing fluff. Yes, some soaps are better for your skin than others, and some shampoos smell better than others, but I rarely get the sense that a new product actually does its job better than its predecessor. Still, we all have our brand preferences. For me, I find the best way to wash my face is with a simple bar of Dove soap, but if you take your face washing a little more seriously, you may want to check out Bellevue, WA based Clarisonic (their parent company is Pacific Bioscience Laboratories, but all of the branding seems to be focused on Clarisonic). They “develop and market products that use sonic frequency to cleanse skin and help reduce dry patches, blemishes, and wrinkles.” Now, sonic technology isn’t something that you’re going to find in a face wash, so maybe there’s something more to Clarisonic’s facial brush skin care system. I’ve never tried it, but if buying it only gets you to spend more time washing your face, it’s already done its job.

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by on September 28, 2010

Quidsi Logo

Usually when a company has a weird name and no website of their own, you start to think that they may be some kind of internship scam. Not having a home page for you company is a big warning sign; however, I’m not too worried about Quidsi. They’re a Jersey City, NJ company that made it to the Inc. 500 with 1535% three-year growth to $182.5 million in annual revenue. That’s two orders of magnitude great than most of the other Inc. 500 companies we’ve looked at. As far as I can tell, it’s all coming from two businesses— and Both are retail sites that allow you to buy household goods easily online. Although I’m sure there are a lot of other reasons for their success, you have to think that Quidsi has truly reaped the benefits of owning some top notch domain names.

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