About a year ago I woke up to a loud chirp. It wasn’t a bird (though we did have two birds fly down our chimney in two days around the same time). It was the smoke alarm. This wasn’t the “OH MY GOD THE HOUSE IS ON FIRE” alarm. It was the “let’s wake you up in the middle of the night so that you can change the battery” alarm. I ignored it… until it went off again five minutes later… and again… and again. So I’m in my underwear standing on a chair trying to disable this thing. It’s 3 AM and the smoke alarm is just out of my reach. I am at the point where I’ll do anything to go back to sleep, and there’s a baseball bat in the nearby closet…. and then I’m finally able to disable the alarm. I understand that smoke alarms with dead batteries can’t save lives, but there has to be a better way (especially considering that climbing on a chair when you’re sleep-deprived is pretty dangerous). Nest agrees. They’re a Palo Alto, CA based company that “takes the unloved products in your home and makes simple, beautiful, thoughtful things.” Their first product was a thermostat, and now they’ve just announced a smoke and carbon monoxide alarm.
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Nearly every tv show that we watch is sponsored by a number of companies, yet we never would think to thank the sponsors. The same can be said for websites. It’s pretty rude of us, isn’t it? Shouldn’t we be more grateful for all of the things that we get in exchange for a little bit of attention? Maybe we should, but we’re not going to be. The one exception is events. When a corporate sponsor puts on an event, I feel that I owe them something. That’s probably why Mirrorball believes that “if you want to move the needle, then first, you need to move your consumer.” Mirrorball is a New York, NY based consumer engagement agency “that connects brands and people through a fusion of social media and live experience.” Experiences are engaging, and if you can create them win the right way, you can reach people with messages that they might ignore in other settings.
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editorial,
events,
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New York,
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writing
When social media started picking up steam as an essential business tool, it was mostly tech brands that were investing in it. They the huge national brands started tweeting, Facebooking, and Instagramming. Now it’s time for the local brands to jump on the bandwagon. Social Media Beast is a Chicago, IL based agency that is helping some of Chicago’s most notable brands do social right. Much of the cost in hiring a full-time social media person are centered around training and managing the individual. Why would a small business waste resources doing that when they can just hire an agency like Social Media Beast?
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Illinois,
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A couple months ago I was raving to you about our web host WP Engine. While I’m still generally happy with them, they had a pretty big screw up a couple weeks ago. I worked with their support team, and we were able to find a resolution (though it took much longer than I would have hoped). All of the communications ran through Zendesk, which is “beautifully simple customer service software.” It’s basically a platform for managing all of the back and forth that is typically a part of delivering good customer service. Zendesk is based in San Francisco, CA, though they were originally founded in Copenhagen, Denmark in 2007 (they made the move in 2009).
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Brazil,
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social media,
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Wisconsin,
writing
There are a few kids who I knew growing up that ended up playing professional sports. For one it was destiny. His dad was a pretty good MLB player whose cousins played in the NFL. Despite the pedigree and signing an NFL contract, I don’t think my friend ever got in a game. Another kid (with a crazy intense dad who got banned from coaching in at least one local league) played a few years of minor league baseball. However, the most successful pro athlete that I knew growing up was a kid who I never would have expected to make it. He never struck me as super athletic, but he ended up being extremely good at lacrosse. In fact, he has already won a Major League Lacrosse Championship and made an All Star Team. It may not be one of the four major sports leagues, but it’s a serious league with serious growth potential (lacrosse keeps getting more popular). While the league is headquartered in Brighton, MA, it has teams in Boston, MA; Charlotte, NC; Annapolis, MD; Denver, CO; Hamilton, ON; Hempstead, NY; Columbus, OH; and Rochester, NY.
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sports,
unpaid
Despite the fact that I haven’t shaved in over 7 years, I won’t be winning a facial hair competition any time soon. That’s because I use a beard trimmer to maintain that “I shaved 4 days ago” look. I don’t plan on ever going back to shaving with a razor, but if I do I’ll consider Harry’s. They’re a New York, NY based company that was started “out of respect for quality craftsmanship, simple design, modern convenience and most importantly for guys who know they shouldn’t have to overpay for a great shave.” Back in my shaving days, the choice was to use Gilette’s latest “development” or to use some cheap alternative that would irritate my face even more (like the free razor that I got as a freshman in college). I believed the marketing hype and went with the expensive option, even though it still didn’t give me a great shave.
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When I was in high school, it was the golden age of free music. High speed Internet connections were becoming commonplace, and file sharers weren’t really being prosecuted yet. You could have (permanently) almost any music you wanted for free. Those days have long passed, but we’re in another period of at least semi-free music access. Thanks to companies like Spotify, you can listen to what you want when you want to… as long as you’re willing to put up with some ads. F# is a New York, NY based company behind many of those ads–they connect “brands to consumers through the power of music in purposeful ads.” Brands know that music is a great way to connect with consumers. And that means ad-supported online music services provide an amazing opportunity.
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entertainment,
interactive media,
Internships,
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music,
New York,
online marketing,
research,
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software development,
user experience,
web development
I like skiing (even if I’ve only done it twice), but I like fishing, volleyball, walking my dog, and staying out of the hospital more. I can’t get over the fear that I’ll injure myself skiing and keep myself from doing all of the things that I truly love to do. I’m sure for a lot of skiers, they have the opposite apprehension (like my buddy Jason who used a ski trip to describe Quality Events in our Job Search Prep course). The only other bad thing about skiing is that once you get over the fear of injury, you have to get over the price of lift tickets. Or you did. Liftopia is a San Francisco, CA based company that aims to “help skiers and snowboarders get out on the slopes more often, and help alpine resorts generate incremental revenue.”
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I despise administrative tasks that can’t be done online. It’s embarrassing to admit, but I still haven’t registered to vote in Illinois because I have to fill out actual paperwork and mail it in. I’m just happy that I’m in a line of work where nearly everything can be done online. I’m not sure what I’d do if I was in a business like real estate where back and forth paperwork is a necessity. Actually, I’d probably use dotloop. They are a Cincinnati, OH based company that has “completely streamlined the buying and selling process for real estate in a way that works so well, it’s driving a movement tagged by the press as ‘Revolutionomics.'” It’s nice to see a real estate focused startup that isn’t just another marketing/lead generation platform.
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E-mail continues to be one of the most underrated marketing channels. Google’s launch of the Gmail Promotions Tab was definitely a scary development, but the inbox is still the most reliable place to reach people who have given you permission to communicate with them. The latest trend in e-mail marketing is personalization. That means that e-mail providers are entering the big data space. One example is Movable Ink. They’re based in New York, NY, and they want to make e-mail marketing just as agile as other online marketing channels. That means turning e-mails into “containers for live content that adapt to when, where, and how recipients open and interact with messages.”
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operations
What do hipsters love? Brooklyn and things with suggested prices/contributions (you can feel like a full paying customer without being a full paying customer). They also like artsy stuff. I have to imagine that the Brooklyn Museum is a hipster’s paradise, but then again it’s probably paradise for a lot of people considering that it’s “one of the oldest and largest art museums in the country.” They have more than half a million square feet of space and an amazing group of collections “that range from the ancient to the contemporary and encompass virtually all the world’s principal cultures.”
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curation,
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Internships,
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New York,
program development,
sales,
social media,
unpaid
A few years ago infographics totally blew up. Outlets like USA Today have been using them forever, but everyone in the content business jumped on the bandwagon seemingly at once. Why? Because infographics are tailor made for social media. They deliver a lot of information in a short amount of time, and that makes them super shareable with crowds who tend towards a shorter attention span. Column Five is a company that was in the right place at the right time. They are a Newport Beach, CA based infographic design, social PR, and content strategy agency that landed at #291 on the Inc. 5000 with 1,504% three-year growth to $5.3 million in revenue. It helps when your client list includes the World Bank, GE, and Harvard.
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Traveling with a puppy is challenging. We haven’t taken a car ride longer than 45 minutes with him, but he gets really excited during the first five minutes. If we put him in one of our laps, he wants to lick the windows and watch the world pass him by. If we put him in the crate, he’ll whine a little bit and stare at us until he falls asleep. The crate is winning out so far, but I want to look into other solutions as we start extending our trips. Kurgo is a company built to solve my problem. They are based in Salisbury, MA, and they manufacture and sell “high-quality pet travel products.” While many pets love the end result of travel, the process can be stressful. Kurgo’s products are designed to help your furry friend get from point A to B safely and comfortably.
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Some people can flat out sell. Give them any product, and they’ll convince people to hand over money for it. When these kinds of people are paired with great products in a market that they’re familiar with, the magic really happens. Think Billy Mays. He had a formula for finding, developing, and marketing household products that you’d never buy without his influence. Stroll is a Philadelphia, PA based company with a similar ability to sell and market; however, they’re solely focused on consumer education products. The company’s mission is “to transform lives by discovering the world’s best educational products and turning them into best-sellers.” Apparently they’re succeeding–Stroll made the Inc. 5000 with 424% thee-year growth to $84.9 million in revenue.
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When I was a freshman at Cornell, my dorm had these awesome vending machines from Cornell Dining. Instead of soda, candy bars, and chips, you could get apples (grown on campus), milk (from cows that live on campus), and sandwiches. We had the other kind of vending machines too, but who wants to eat a candy bar when you can get a fresh apple? Ok, maybe that’s not the right question to ask, but vending machine food is usually the lowest common denominator. It may offer a quick fix to your hunger problem, but it’s not really a solution. HUMAN Healthy Vending is changing that. They’re a Los Angeles, CA based company whose “1,000 state-of-the-art machines serve healthy items to thousands of people everyday in 40 States, Canada, and Puerto Rico.” Maybe I was wrong about people wanting candy bars instead of apples considering that HUMAN Healthy Vending landed at #168 on the Inc. 5000 with 2,378% three-year growth to %9.2 million in annual revenue.
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I’ve mentioned before that I love watching Million Dollar Listing on Bravo. In the latest episode, one of the realtors is working with an extremely “motivated” couple who are itching to burn a few million dollars on a house, yet the agent can’t find anything on the market that meets their specifications. This is the kind of problem that agents want (the agent ends up finding them a house and getting the commission). Non-serious buyers and sellers can cost agents a ton of money, so any way to figure out which clients are ready to act is extremely valuable. That’s exactly what Zurple offers. They’re a Carlsbad, CA based company that builds software focused “on one thing — starting conversations between Realtors and leads that culminate in closed transactions.” They came in at #33 on the Inc. 5000 with 7,112% three-year growth to $7.7 million in annual revenue.
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I try to avoid going to the doctor at all costs. While I’m not one of those people who constantly self-diagnoses via WebMD, I do try to use the Internet to inform my decision on whether an office visit is necessary (it usually isn’t). Most younger people are like me, they turn to the web first when they have a health issue. Patient Conversation Media is a company that aims to be found when people make those initial searches. They are based in Austin, TX, and they publish “doctor-reviewed health-related content online for consumers” and use that influx of traffic to connect “patients to [their] network of physicians and other health care providers.” Patient Conversation Media came it at #22 on the Inc. 5000 with 8,782% three-year growth to $9.8 million in annual revenue.
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Targeting advertising used to be pretty simple–all you had to do was buy ads in the places that your target market frequented. Whether it was a billboard, commercial, or print ad, your first concern was where the ad would be placed. While the basic principles of advertising haven’t changed, the way that we target ads has. There are now far better ways to reach someone than to assume that they’re part of some large group. Today’s advertisers have access to massive amounts of data, but they need to know what to do with it. It may seem like overkill, but there are actually NASA and MIT scientists working on this stuff. Some of them are DataXu, a Boston, MA based company whose “platform enables [their] clients to manage and optimize marketing investments across all digital channels, realizing significant performance and cost benefits.” DataXu came in at #5 on the Inc. 5000 with 21,337% three-year growth to $87 million in revenue.
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Massachusetts
My wife’s first job was as a management consultant. It came with lots of travel and a serious expense account. When you’re running thousands of dollars in expenses through your credit card on a weekly basis, you need to be savvy about how you do it. Not only will it help you keep your credit clean, but you can earn all kinds of rewards and perks, so opening a business bank account and a personal one will help you with your finance. Luckily for Amy, she worked with a bunch of huge nerds. They had already put in the hours to figure out the optimal decisions for a typical consultant, and they put together documents detailing the pros and cons of every possible option (which credit cards to get, which loyalty programs to use, where to stay, and much more). While your situation probably won’t be as extreme, it’s still important to make the right personal finance decisions. If you don’t have nerdy co-workers, you can go to NerdWallet. They’re a San Francisco, CA based company that “empowers consumers to make better decisions about their personal finances, travel plans, health bills, or higher education.” NerdWallet does all of the research, and you just have to make the choices that best fit your lifestyle
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strategy
When you look at a bunch of advertising and communications agencies, you start to see a lot of the same words. They all claim to excel in areas like strategy, creative, and insights. You’ll often see the word innovation used, but it’s not always listed as a core competency. One word that I wasn’t expecting to see on an agency’s capabilities page is “culinary,” but that’s the exact word I found on the Sterling-Rice Group What We Do page. They are a Boulder, CO based “strategy, innovation, and communications firm that grows businesses and builds brands in considerable ways,” and they clearly have separated themselves from the pack by being total foodies in addition to everything else that they are.
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Colorado,
communications,
copywriting,
culinary,
food,
innovation,
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paid,
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strategy
From the beginning One Day One Job has been built on top of WordPress. To many it’s simple blogging software, but it’s amazing how far you can take it with a little bit of tweaking. The problem with self-hosted WordPress (as opposed to WordPress.com) is that it requires running your own server. You can find a host that makes it easy to get started, but as soon as your site starts to grow, you’ll run into problem after problem. I used to spend at least a week’s worth of workdays every year worrying about server stuff (downtime, optimization, security, and all kinds of other details). That all changed when I moved my sites to WP Engine. They are an Austin, TX based company that “host tens of thousands of the 75 million WordPress sites and apps on Earth.” I’ve had almost zero downtime since I switched, but more importantly, I no longer worry about my server configuration (and I’m even paying less than I used to for hosting).
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systems administration,
technical support,
Texas
I’m fascinated by Japan. I’ve never been there, but my wife and I are planning a trip there for our honeymoon. There’s an intensity to the culture that I absolutely love, but there are also some things I just don’t get. Pepsi flavored Cheetos is one, and anime is another. In case you didn’t know, anime is the Japanese word for animation. But here in the U.S. it’s typically used to describe “a Japanese-disseminated animation style often characterized by colorful graphics, vibrant characters and fantastic themes” (at least that’s what Wikipedia says). While anime isn’t for me, A LOT of people love it–and most of them are adults. Crunchyroll is a San Francisco, CA and Tokyo, Japan based company that caters to this audience by offering “the leading global video service for Japanese Anime and Asian media.”
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animation,
bilingual,
brand management,
customer service,
design,
events,
international,
Internships,
Japan,
marketing,
media,
mobile,
software development,
translation,
user experience,
web development
While I love the economics of building a business entirely online, there’s still something that feels hollow when I tell people that I make and run websites for a living. Maybe it’s the fact that a solar flare could wipe out everything that I’ve done (though you could say the same about an asteroid for any business). Deep down there’s a part of me that wants to build, market, and sell a tangible product. Unfortunately, that’s way harder than building a website. Maker’s Row plans on changing that. They’re a New York, NY based startup that wants “to make the manufacturing process simple to understand and easy to access.” While 3D printing is getting a lot of hype right now, almost all products are made by more traditional manufacturers. If you want to make something, you’re going to need to find someone to manufacture it for you. Maker’s Row will help you find them.
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apparel,
design,
Internships,
Manufacturing,
marketing,
New York,
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People are completely irrational when it comes to travel deals. Sometimes it means wasting an entire day of a five day trip in some random airport (in the opposite direction of where you’re headed) to save a hundred bucks. Other times it means spending hours looking for the best fare only to end up paying more than if you had booked right away. It’s almost become a sport–even really rich people do this–and that’s why travel websites are such a great business. You can get a ton of attention for only saving people a few bucks. Smarter Travel Media is a Boston, MA based company that has developed “a unique group of online travel planning brands” that cater to the massive number of people who gain immense pleasure from getting the best fare or rate. The brands include Airfarewatchdog, BookingBuddy, Tingo, OneTime, Smarter Travel, and SniqueAway.
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travel,
united kingdom,
web development
While yesterday’s organization’s name was a play on Rhodes Scholar, Road Scholar has no affiliation with The University of Oxford. Today’s company does. The Oxford University Press is not only a department of the University, but it is also “the world’s largest university press with the widest global presence.” You can trace its origins all the way back to 1478; however, their U.S. presence only dates to 1896. Oxford University Press now has two offices stateside–one in New York, NY, and the other in Cary, NC (there other offices all around the world). They both play a big part in furthering “the University’s objective of excellence in research, scholarship, and education by publishing worldwide.”
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academia,
data,
design,
editing,
editorial,
education,
information technology,
international,
Internships,
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New York,
North Carolina,
paid,
product development,
public relations,
publishing,
sales,
social media
I love meat. I even got an A+ in the Meat Science course that I took in college (it wasn’t nearly as easy as it sounds). In my opinion, animal protein gets an unfairly bad rap for being unhealthy. I went on a diet of mostly high-fat meat and vegetables before my wedding, and lost forty pounds–there’s no way that I’m not healthier because of that. However, there are plenty of people who feel that animal-based diets have significantly negative health and environmental repercussions. Many of them would like to be able to enjoy meat, but can’t because of what they know, think, or feel. Beyond Meat is going to change that… kind of. They are a Manhattan Beach, CA (headquarters) and Columbia, MO (plant) based company that is “focused on perfectly replacing animal protein with plant protein where doing so creates nutritional value at lower cost.” I’d rather just eat a nice steak, but all the veggie burgers and seitan ribs are proof enough that there’s a market for this kind of stuff.
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food,
food merchandising,
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Manufacturing,
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Missouri,
nutrition,
research,
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Nearly every Internet business needs to either buy or sell traffic to make a profit. Companies like Google and Facebook are the ultimate traffic sellers, while companies like Amazon, Expedia, and GEICO are massive traffic buyers. (There are some companies like Ask.com that do both and play the arbitrage game.) Companies on both sides of the transaction are always looking for a new edge. For traffic buyers, they want cheaper, higher quality clicks. For the sellers, it’s all about finding new ways to get users to click. Taboola is a New York, NY based company that serves both parties quite well. Put not all that simply, “publishers, marketers, and agencies leverage Taboola to retain users on their site, monetize their traffic and distribute their content to drive high quality audiences.” Taboola’s tagline is “content you may like.” I find that interesting, because the average Internet user won’t ever realize that he or she is interacting with Taboola.
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Internships,
marketing,
New York,
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publishing,
sales,
technical support
I remember when social media was a great way for upstarts to get a lot of attention. It wasn’t that long ago, and it’s still possible, but we’re already at the point where big brands dominate social. Why did this happen so quickly? Because brands can afford to throw big bucks at expensive agencies to do social for them. One of these agencies is BLITZ, a Santa Monica, CA based company that makes “brands Favorites by building digital ecosystems that result in durable connections between brands and consumers.” And when they say brands, they mean BRANDS. We’re talking Nike, Dell, Adobe, Starbucks, Red Bull, Disney, Microsoft, and lots more.
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advertising,
brand management,
California,
design,
graphic design,
interactive media,
Internships,
marketing,
media planner,
online marketing,
outreach,
project management,
social media,
software development,
strategy,
web development
Every business has to make a decision about what kind of payments they’ll accept. Some take cash only, many accept credit cards, and some even accept local currencies like Ithaca Hours. Typically, making it easy for customers to pay you is a good business decision (unless you’re one of those scummy companies that loves to tack on late fees). Unfortunately for some businesses, accepting payments isn’t always easy. This is especially true for certain industries like online gaming, dating, and rewards. Paymentwall is a San Francisco, CA based company that offers “the leading digital payments platform for globally monetizing digital goods and services.” They offer payment options for over 100 locations in more than 25 languages (and offices in Berlin, Kiev, Istanbul, and Manila) with options including “credit card, debit card, mobile payments, land-line payments, prepaid cards, ATM, terminal transactions, bank transfers, direct bills” and more.
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California,
finance,
international,
Internships,
marketing,
online marketing,
paid,
payments,
public relations,
social media,
software development,
web development
Who watched the season finale of Million Dollar Listing New York last night? I did. I love that show, even though it seems to be more about petty squabbling than actually selling real estate. My biggest takeaway from the show is that selling a property is all about generating interest and getting people in the door to see it. If a realtor can do that, they’ll sell properties. However, most agents can’t throw open bar parties with half dressed models to attract attention–that kind of marketing only makes sense with multi-million dollar properties and six figure commissions. The average realtor needs a more affordable, simpler way to market properties. That’s exactly what BoomTown offers. They’re a Charleston, SC based software company that “has generated millions of leads for real estate teams.” 4,329,036 leads to be exact. They do this by offering “a complete online system that leads more Internet home buyers to [an agent’s] virtual door, then gives real estate agents proven tools to turn clicks into closings.”
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Internships,
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sem,
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South Carolina,
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writing
